Cruise to NE/Canada

Serenade of the Seas Cruise Review to Canada, New England, New York


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 4

Overall Rating:

2.0 out of 5
Verified Review
10 Night Fall Foliage Northbound (Cape Liberty To Quebec)
Sail Date: September 15, 2015
Ship: Serenade of the Seas
Cabin Type: Suite
Cabin Number: 1538
Traveled As: Couple
Reviewed: 1 year ago

The embarking process was quite nice. But went down from there.  Problems with stateroom attendant for the first couple of days. They were in training when we arrived for some reason. Staff in the main dining room seemed confused about who was to do what. That got a little better thru the week. Smoking in the Casino and by the running track was unpleasant and unhealthy. There was nothing special about getting a jr. suite except the extra square footage.  Just the opposite of our cruise on Celebrity.  After that cruise we wanted to cruise again.  After this one with RC, we may never cruise again.

 

 

 

 

 

Food and Dining

3 out of 5
Much of the food in the main dining room tasted the same, particularly the beef.

Onboard Activities

3 out of 5
Too much screaming into the microphone when an activity was int he Centrum. Very unnecessary.

Entertainment

3 out of 5

Service and Staff

1 out of 5
Took us 2 hours to get a small bucket of ice. People were in trining when we embarked. Had to ask for the bathrobes. Main dining room service sloppy in the beginning. Got a little better thru the week. Luiz, from the main dining room, was the main service stand out, person who really tried. Staff at times didn't seem to know their duties.

Ship Quality

1 out of 5
Not enough women's restroom stalls. Hopefully, on the new ships they will rectify this. Not enough elevators. Surprised by the shabbiness of the furniture in the jr. suite.

Cabin / Stateroom

3 out of 5
Extra room is nice, but nothing special about the furniture or service or bath products. Just the opposite of Celebrity's mini suite treatment for us.
5 out of 5
5 out of 5
5 out of 5
Was this review helpful? 4

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Anonymous

Other Reviews Of This Sailing





*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top