Serenade of the Seas Cruise Review to Transatlantic


7+ cruises


Helpful Votes

4 out of 5

Lovely cruise but the Serenade is tired and needs a refurb

Sail Date: April 24, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

We chose this cruise because it was leaving our of our home port which made it super convenient. The ports of call also touched many areas of interest so it was a no-brainer.

Pros: The crew of the Serenade is fantastic. The food was top-notch and consistently served at the proper temperature (e.g., chilled soups were actually chilled). This was as opposed to the last Celebrity cruises we took where every dish and beverage was served at room temp. The itinerary was fabulous and interesting. The convenience of a 10 minute drive to the gangway for boarding is unbeatable.

Cons: #1 - Our biggest issue was the condition of the Serenade; she is tired.  She needs a refurb, like yesterday. I love this class of ship but she is showing her age and really needs an update. Some of the issues include... There are many elevator buttons that do not work. There were many toilet flush buttons that were missing covers. The draw pulls and wood trim in our cabin was sticky and/or chipped.  There were large (6"x6") sections of deck paint missing outside of the Windjammer. There is rust and stains on the back windows of The Safari Club.
#2 - Fellow guests were grim and often unfriendly... bordering on rude. We were not the only people who commented on this. For some reason, there were a lot of guests with their noses held much too high in the air... sad that they could not come out of their superior class haze to meet some of us nice people. It may have put smiles on their faces.

In all, would recommend this itinerary any day.  The other issues are variables that you really can't account for on any cruise.

Cruise Photos

Ship Quality
Serenade needs a refurb. She is still seaworthy but is falling into a very sad state.
Food and Dining
Aside from an issue with accessible seating (which was resolved quickly enough), the food and dining experience was great.
Cabin / Stateroom
Service and Staff
The feature entertainers were varied and exceptional. The piano brothers were a bit schmaltzy in terms of their schtick, but their playing was great.
Children's Programs There were very few children on this ship, none of whom was associated with us so can't comment.
Onboard Activities
Pretty standard fare. One BIG highlight was the Master Sea Chef competition that took place on sea days. An elimination tournament featuring non-chef crew. It was lots of fun and something that everyone seemed to look forward to on sea days. Karine (Guest Relations Manager from France) was the winner.
Destinations and Excursions
How can you not enjoy European destinations like Ireland, The Netherlands, and Belgium? The buses varied in terms comfort. The Excursion staff required a few reminders that my husband was disabled and had reserved a front seat but they were really trying to make things as smooth as possible.
Boston, Massachusetts
My hometown. Love the North End for italian food. Lot of historical interest sites.
Cobh (Cork), Ireland
Lovely people. Loved Dino's in Kindle for fish and chips.
Portland (Weymouth), England, Uk
We took the Stonehenge tour from here and did not see much of the port area. It looked like a great place to visit (beach area) in the summer though.
Le Havre (Paris), France
If you really want to go to Paris, be prepared for a butt-numbing bus ride in and out of the city.
Cherbourg, France Did not get off the ship here. No comment.
Zeebrugge (Bruges), Belgium
I have family ties to Belgium so it was great to see a couple villages.
Amsterdam, Netherlands
We arrived in tulip season. It was an awesome sight.
Goteborg (Gothenburg), Sweden
Much rockier than we expected. West Coast Islands might be better to tour in the summertime. At this time of year, it was dead.
Copenhagen, Denmark The turnaround to our next cruise got a bit confusing so we ended up staying on board and did not see the city.


When it wasn't being used for private functions, this was a nice, quiet spot was the Safari Club with a great view from the stern.

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