Lovely cruise but the Serenade is tired and needs a refurb
Serenade of the Seas Cruise Review to Transatlantic
Sail Date: April 24, 2015
Ship: Serenade of the Seas
Cabin Type: Balcony
Cabin Number: 1514
Traveled As: Couple
Reviewed: 2 years ago
We chose this cruise because it was leaving our of our home port which made it super convenient. The ports of call also touched many areas of interest so it was a no-brainer.
Pros: The crew of the Serenade is fantastic. The food was top-notch and consistently served at the proper temperature (e.g., chilled soups were actually chilled). This was as opposed to the last Celebrity cruises we took where every dish and beverage was served at room temp. The itinerary was fabulous and interesting. The convenience of a 10 minute drive to the gangway for boarding is unbeatable.
Cons: #1 - Our biggest issue was the condition of the Serenade; she is tired. She needs a refurb, like yesterday. I love this class of ship but she is showing her age and really needs an update. Some of the issues include... There are many elevator buttons that do not work. There were many toilet flush buttons that were missing covers. The draw pulls and wood trim in our cabin was sticky and/or chipped. There were large (6"x6") sections of deck paint missing outside of the Windjammer. There is rust and stains on the back windows of The Safari Club.
#2 - Fellow guests were grim and often unfriendly... bordering on rude. We were not the only people who commented on this. For some reason, there were a lot of guests with their noses held much too high in the air... sad that they could not come out of their superior class haze to meet some of us nice people. It may have put smiles on their faces.
In all, would recommend this itinerary any day. The other issues are variables that you really can't account for on any cruise.
Food and Dining
Service and Staff
Cabin / Stateroom
When it wasn't being used for private functions, this was a nice, quiet spot was the Safari Club with a great view from the stern.