Serenade of the Seas

Serenade of the Seas Cruise Review to Caribbean - Bahamas

jeg

Contributor Level: Deck Hand

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 72

Overall rating:

3 out of 5

Verified Review

7 Night Bahamas (New Orleans Roundtrip)

Sail date: April 04, 2015

Ship: Serenade of the Seas

Cabin type: Balcony

Cabin number: 9580

Traveled as: Couple

Reviewed: 9 years ago

Review summary

We very much enjoyed the food, the dinning room service, the itinerary, and the overall cleanliness of the ship. However, we were not prepared for the layout of the ship in regard to the entertainment in the Centrum area, which is open to all decks. We had requested a cabin close to the elevator, not knowing that would put us directly in front of the Centrum and the loud music, which was quite audible in our cabin. There were corridor doors that could be closed (by ship staff), that eliminated some of the noise, but they were not closed unless you called and then it took time for them to respond. If you intend to go to sleep before midnight try to get a cabin further from the Centrum.

In the cabin the sink had a large chip and crack and the shower needed repair.

The boarding procedure was very lengthy & time consuming, but disembarkation was very well organized and swift.

Ship experiences

Food and Dining

5 out of 5

Great taste, presentation, & choices

Onboard Activities

3 out of 5

Bingo is very expensive & not very entertaining

Entertainment

3 out of 5

The Latin Vibe were excellent

Service and Staff

5 out of 5

Waiters in Dinning Room: Hurry & Monceif. In buffet: Alana, Anis, Tatianna.

Ship Quality

3 out of 5

The ship was well maintained in the public areas, however, the cabins should be rennovated. We had a large chip and crack in the sink & the shower needed repair. The couch was worn and the carpet was stained & dingy.

Cabin / Stateroom

3 out of 5

The cabins need to be renovated. The vanity had a large abrasion and the sink had a very large crack & chip. The shower was very small and needed repair. The couch was worn and the carpet was stained and dingy. We were in this cabin for 2 weeks.