Serenade of the Seas Cruise Review to Europe - Mediterranean

Contributor Level: Purser

7+ cruises


Helpful Votes

2 out of 5

Excusions from HELL

Sail Date: August 15, 2014

Reviewed: 2 years ago

Traveled As: Singles/Friends

Room Type: Balcony

WE were so excited to see Venice, and check something's off our bucket list.  This ship needs major updates..with patches on carpets,paint chipping,poor sound proofing..this ship has no promenade so all evening activity is in centrism for all ship,  SAW our room attendant three times, and never called us by name,food offered does not compare with others,  having to get tickets to leave ship, our gondola ride was a joke..with the gondalier not speaking, and when giving instructions was rude and sharp with riders,,we had an excusion from Tonlon,France that the guide did not speak English very well...gave us no map or info.....left us with directions " meet me at the roundabout...this meaning a carousal ride, pointed out dental school,pharmacy school,hospital???????This was not worth value..not our best experience, and we take 1-2 cruises a year..never been this disappointed in any RC  cruise.

Ship Quality
needs updates,paint,carpet
Food and Dining
the servers tried very hard,but quality of food was poor
Cabin / Stateroom
small,needed paint,saw our attendant 3x during cruise,did not call us by care
Service and Staff
poor quality with exception of woman singer and juggler
Children's Programs n/a.toooooo many children running,stepping on feet,knocking folks down
Onboard Activities
not enough things to do
Destinations and Excursions
Barcelona, Spain
be ready to sweat in heat
Kotor, Montenegro
too many hawkers,cats and cat urine
Venice, Italy
gondola ride was ajoke
Split, Croatia
Salerno (Amalfi Coast), Italy
great food,and lovely churches
Civitavecchia (Rome), Italy
La Spezia, Italy
loved Luca, Pezia was a turist a flea market,but guide was delightful
Toulon, France
the guide did not know alot of english, very poor and not polishef in her appearance


Don't go prior to return of school season

Was this review helpful? 3

Be the first to comment

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top