Excusions from HELL

Serenade of the Seas Cruise Review to Europe - Mediterranean


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 3

Overall Rating:

2.0 out of 5
12 Night Mediterranean & Venice (Barcelona Roundtrip)
Sail Date: August 15, 2014
Ship: Serenade of the Seas
Cabin Type: Balcony
Traveled As: Singles/Friends
Reviewed: 2 years ago

WE were so excited to see Venice, and check something's off our bucket list.  This ship needs major updates..with patches on carpets,paint chipping,poor sound proofing..this ship has no promenade so all evening activity is in centrism for all ship,  SAW our room attendant three times, and never called us by name,food offered does not compare with others,  having to get tickets to leave ship, our gondola ride was a joke..with the gondalier not speaking, and when giving instructions was rude and sharp with riders,,we had an excusion from Tonlon,France that the guide did not speak English very well...gave us no map or info.....left us with directions " meet me at the roundabout...this meaning a carousal ride, pointed out dental school,pharmacy school,hospital???????This was not worth value..not our best experience, and we take 1-2 cruises a year..never been this disappointed in any RC  cruise.

Food and Dining

3 out of 5
the servers tried very hard,but quality of food was poor

Onboard Activities

1 out of 5
not enough things to do

Entertainment

1 out of 5
poor quality with exception of woman singer and juggler

Children's Programs

n/a.toooooo many children running,stepping on feet,knocking folks down

Service and Staff

3 out of 5

Ship Quality

1 out of 5
needs updates,paint,carpet

Cabin / Stateroom

1 out of 5
small,needed paint,saw our attendant 3x during cruise,did not call us by name..no care

Ship Tip

Don't go prior to return of school season

3 out of 5
be ready to sweat in heat
1 out of 5
too many hawkers,cats and cat urine
1 out of 5
gondola ride was ajoke
3 out of 5
5 out of 5
great food,and lovely churches
5 out of 5
loved Luca, Pezia was a turist trap..like a flea market,but guide was delightful
1 out of 5
the guide did not know alot of english, very poor and not polishef in her appearance
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