Serenade of the Seas Cruise Review to Europe - Mediterranean

Contributor Level: Purser

2-3 cruises


Helpful Votes

3 out of 5

mixed review

Sail Date: August 15, 2014

Reviewed: 2 years ago

Traveled As: Singles/Friends

Room Type: Oceanview

Good:  Beautiful ship, outstanding staff, wonderful spa.


Not so good:  We were not made aware of all of the upcharges that were required once we got onboard.  Those were charges for  shuttles or buses  to every city and to the better restaurants.   We were never close to any of the cities we wanted to visit so the shuttles and buses were required at every port.  The advertisements for the ship seemed to include broadway shows, upscale restaurants, non-alcoholic drinks (cokes).  We had only cruise-employee entertainment, comedians, karyoke, and bingo (another charge).


I don't think I would do another cruise like this one.  I would prefer a smaller ship with more inclusions or a larger ship with more options.


 There were many unruly children on our cruise unsupervised by parents.  They were in the bar, the casino and generally, everywhere.


We expected the shops to carry merchandise that was representative of the cities we visited, souvenirs or objects from these cities.  Instead, the shops carried only ordinary merchandise that could have been purchased at any discount store in the U.S.A.  Additionally, the very small portion of the shops that were availabile for personal use was inadequate.  it was impossible to even purchase a lipstick or body lotion.


Generally, we did not have an opportunity to fully appreciate the cities we visited.  For example, in Venice, the excursion we took allowed 30 minutes in Murano, ten minutes of which was a demonstration of how they blew glass.  There was not enough time to look around the shop or even to try to purchase any of the glass objects.  There was more time in Burano and Torcello where there was virtually nothing to see.


I would have preferred more time at sea and more time in the important cities, i.e., Venice, Florence, Rome.  We had to choose between seeing historical sites and having free time to shop or dine.


Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Children's Programs don't know
Destinations and Excursions
Barcelona, Spain
Kotor, Montenegro missed it
Split, Croatia missed it
Salerno (Amalfi Coast), Italy
Civitavecchia (Rome), Italy
too long to get there,not enough time to do everything
La Spezia, Italy
way to short to appreciate both the city and the shopping
Toulon, France missed it

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