mixed review

Serenade of the Seas Cruise Review to Europe - Mediterranean


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 2

Overall Rating:

3.0 out of 5
12 Night Mediterranean & Venice (Barcelona Roundtrip)
Sail Date: August 15, 2014
Ship: Serenade of the Seas
Cabin Type: Oceanview
Traveled As: Singles/Friends
Reviewed: 2 years ago

Good:  Beautiful ship, outstanding staff, wonderful spa.

 

Not so good:  We were not made aware of all of the upcharges that were required once we got onboard.  Those were charges for  shuttles or buses  to every city and to the better restaurants.   We were never close to any of the cities we wanted to visit so the shuttles and buses were required at every port.  The advertisements for the ship seemed to include broadway shows, upscale restaurants, non-alcoholic drinks (cokes).  We had only cruise-employee entertainment, comedians, karyoke, and bingo (another charge).

 

I don't think I would do another cruise like this one.  I would prefer a smaller ship with more inclusions or a larger ship with more options.

 

 There were many unruly children on our cruise unsupervised by parents.  They were in the bar, the casino and generally, everywhere.

 

We expected the shops to carry merchandise that was representative of the cities we visited, souvenirs or objects from these cities.  Instead, the shops carried only ordinary merchandise that could have been purchased at any discount store in the U.S.A.  Additionally, the very small portion of the shops that were availabile for personal use was inadequate.  it was impossible to even purchase a lipstick or body lotion.

 

Generally, we did not have an opportunity to fully appreciate the cities we visited.  For example, in Venice, the excursion we took allowed 30 minutes in Murano, ten minutes of which was a demonstration of how they blew glass.  There was not enough time to look around the shop or even to try to purchase any of the glass objects.  There was more time in Burano and Torcello where there was virtually nothing to see.

 

I would have preferred more time at sea and more time in the important cities, i.e., Venice, Florence, Rome.  We had to choose between seeing historical sites and having free time to shop or dine.

 

Food and Dining

3 out of 5

Entertainment

1 out of 5

Children's Programs

don't know

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
3 out of 5

Kotor, Montenegro Did not visit port

missed it

Split, Croatia Did not visit port

missed it
3 out of 5
too long to get there,not enough time to do everything
1 out of 5
way to short to appreciate both the city and the shopping

Toulon, France Did not visit port

missed it
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