Serenade of the Seas Cruise Review to Caribbean - Bahamas

Contributor Level: Purser

Experience
4-6 cruises

Review
1

Helpful Vote
1

1 out of 5

BUYER BEWARE: Itineraries including Cococay may not actually stop at Cococay

Sail Date: March 08, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Inside

We sailed on Serenade of the Seas on March 8, 2014. We specifically chose Royal Caribbean because of the Bahamas itinerary. On the day we were suppose to stop at Cococay, the captain decided that it was to windy to tender into the island. He "gifted" us with another day at sea. We only received 2 of 3 ports of call for this cruise. Royal Caribbean refused to offer any form of compensation at all. Horrible company with no sense of customer service.

Ship Quality
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Tip

Small ship catering to old folks.



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