BUYER BEWARE: Itineraries including Cococay may not actually stop at Cococay

Serenade of the Seas Cruise Review to Caribbean - Bahamas


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 2

Overall Rating:

1.0 out of 5
7 Night Bahamas (New Orleans Roundtrip)
Sail Date: March 08, 2014
Ship: Serenade of the Seas
Cabin Type: Inside
Traveled As: Couple
Reviewed: 3 years ago

We sailed on Serenade of the Seas on March 8, 2014. We specifically chose Royal Caribbean because of the Bahamas itinerary. On the day we were suppose to stop at Cococay, the captain decided that it was to windy to tender into the island. He "gifted" us with another day at sea. We only received 2 of 3 ports of call for this cruise. Royal Caribbean refused to offer any form of compensation at all. Horrible company with no sense of customer service.

Food and Dining

5 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship Tip

Small ship catering to old folks.

3 out of 5
1 out of 5
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