BUYER BEWARE: Itineraries including Cococay may not actually stop at Cococay

Serenade of the Seas Cruise Review to Caribbean - Bahamas

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 11

Overall rating:

1 out of 5
Serenade of the Seas

7 Night Bahamas (New Orleans Roundtrip)

Sail date: March 08, 2014

Ship: Serenade of the Seas

Cabin type: Inside

Traveled as: Couple

Reviewed: 10 years ago

Review summary

We sailed on Serenade of the Seas on March 8, 2014. We specifically chose Royal Caribbean because of the Bahamas itinerary. On the day we were suppose to stop at Cococay, the captain decided that it was to windy to tender into the island. He "gifted" us with another day at sea. We only received 2 of 3 ports of call for this cruise. Royal Caribbean refused to offer any form of compensation at all. Horrible company with no sense of customer service.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship tip

Small ship catering to old folks.

Ports of call

New Orleans, Louisiana

5 out of 5

Key West, Florida

3 out of 5

Nassau, Bahamas

1 out of 5

Cococay (Cruise Line's Private Island)

1 out of 5
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1 Comment

GingyB    6 years ago

😎

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