Mixed reactions

Serenade of the Seas Cruise Review to Caribbean - Southern

Contributor Level: Deck Hand
Experience: 4-6 cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

3 out of 5
Verified Review
7 Night Southern Caribbean (San Juan Roundtrip)
Sail Date: November 06, 2011
Ship: Serenade of the Seas
Cabin Type: Oceanview
Traveled As: Singles/Friends
Reviewed: 6 years ago
The ship 's size allows you to encounter people you meet at other times. The check in staff was not as friendly as other cruise lines. The Reflections dining staff was great but some of the wait staff in the Windjammer were not as friendly. The pool was not accommodating for water aerobics and the chlorine level was sometimes overwhelming. Pool area too small when we had one day @ sea. I was pleased with the cabin and large port hole.

Food and Dining

3 out of 5


3 out of 5
Had a variety of activities. Spa and fitness center offered 'free" classes as hook to try and get you to buy services.

Service and Staff

3 out of 5
Not everyone was very friendly. When I encountered the cruise director the first time, he was very helpful and I did not know who he was at the time. Sometimessome staff did not speak when spoken to.

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
Excellent cabin steward; very attentive to our needs.
3 out of 5
3 out of 5
Unfortunately, it wa a national holiday and most stores were closed.
5 out of 5
Point Udall, Botancial gardens, Christendom
5 out of 5
Beaches, Devil's Bridge

Pros: Friendliness of Cruise Director, cabin steward and waiter and asst. waiter. Good singers!

Cons: Pool, not all wait staff in Windjammer Restaurant were very friendly. A little rocky at times

Recommends Serenade of the Seas? Yes!

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