Worst Cruise out of 9

Sapphire Princess Cruise Review to Other (Asia/Africa/Middle East)

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 41

Overall rating:

3.1 out of 5
Verified Review
Sapphire Princess

14 Night Grand Asia (Shanghai To Singapore)

Sail date: January 05, 2019

Ship: Sapphire Princess

Cabin type: Suite

Cabin number: D214

Traveled as: Couple

Reviewed: 2 years ago

Review summary

This was our 4th cruise with Princess. We've always been very happy with them but not so much on this trip. Shanghai immigration facilities need a total upgrade to handle a ship of 2700 passengers. Workers were very nice and charming but bad weather and delays made the embarkation a real "turnoff" and spoiled an otherwise enjoyable trip. Princess workers totally screwed up the embarcation. Letting "Elite VIP's" go in front of 200 or so disabled was a total mess and my impression of Princess took a big drop even though I am not disabled.


1 out of 5
Stated boarding time was 2pm. Actual was 8:30pm in driving rain with no cover in Shanghai. Worst Port ever to embark from. Over mile walk total.

Ship experiences

Food and Dining

2 out of 5
Main Dining Rooms were great. Both service & food. Sabbatinis & Staeakhouse great. Horizon Buffet was the worst I've ever seen on a Cruise ship. Lot's of stuff straight out of No. 10 Cans.

Onboard Activities

2 out of 5
15yr old ship with very little options. Adequate, not great.


3 out of 5
Seating always a problem. Adequate presentations.

Children's Programs

No kids with us

Service and Staff

4 out of 5
Cabin Steward Frenchie was outstanding. Waiter in steakhouse (Will) also outstanding. All service we encountered was great. Phone ability for dinner reservations a plus.

Ship Quality

2 out of 5
The ship was clean but it is an old layout format & design. It is well maintained. Buffet needs a makeover. Seating is not adequate, especially since they close off one side or the other.

Cabin / Stateroom

4 out of 5
Older design with bathtub & limited shower. Not our favorite. Steward "Frenchie was outstanding. I even tipped him extra.

Ship tip

DO NOT TAKE A CRUISE DEPARTING SHANGHAI. Worst facilities ever. Weather also a factor.

Ports of call

Shanghai, China

2 out of 5
Weather didn't help. Rainy and cold. City is not very clean and huge. 27 million live here and it shows.

Hong Kong

3 out of 5
Good weather made this a nice stop. Pick the right tour and you should be happy.

Phu My (Ho Chi Minh City), Vietnam

2 out of 5
We visited Vang Tu instead of Saigon. Interesting

Laem Chabang (Bangkok), Thailand

4 out of 5
Princess says in literature 1 hour drive to Bangkok. Actually 2 hours each way. We hired private car from United Tours instead of ship. Glad we did. It made it a great stop. Made it back to ship with 45min. to spare. Ship needs to stay longer here to cover transit times.

Ko Samui, Thailand

4 out of 5
Fun stop. Light rain did not deter. Great shopping at 1st stop (Budda temple, lots of steps). Monkey Show was not great. Nothing like we expected but interesting and commercial.


5 out of 5
By far the best stop. Stayed a week at the fabulous Mandarin Oriental 5 star all the way and right at the Marina across from the Marina Sands Hotel & Garden by the Bay.


5 out of 5
Getting off was excellent. 180 degrees from getting on.
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