Great trip crappy ship

Ruby Princess Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 3
Helpful Votes: 116

Overall rating:

3.2 out of 5
Verified Review
Ruby Princess

5 Night Caribbean Getaway With Cozumel (Galveston Roundtrip)

Sail date: April 09, 2023

Ship: Ruby Princess

Cabin number: C731

Traveled as: Large Group

Reviewed: 1 year ago

Review summary

This was supposed to be an 80s themed cruise. We’ve taken a disco cruise and rock and roll cruise and expected non stop music. Nope. Ship was incredibly quiet . We did relax a lot as most music was at the shows at 7:30 and 9:30 in the theatre . No dancing in that area was possible . Ship needs to be gutted . Staff was amazing . Food was great . We received a refund for spa . We paid for run of the spa for the five days. First day was the last . Two of three saunas were broken. The lockers would not lock and we were told just throw your belongings in there and don’t worry. Of two toilets in bathroom only one was working and there was a line . The water in shower was only cold no hot. We never have asked for a refund but this time we did. Manager agreed nothing was working and we had our refund the next day .

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

2 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5

Ship tip

This ship needs to be dry docked and gutted . Our balcony was rusted through so don’t bother with a balcony . Spa was out of service .

Ports of call

Galveston, Texas Did not visit port

We live here so didn’t “ visit “

Cozumel, Mexico

5 out of 5
We needed to stay out of the sun so we did the Tabasco cooking class . AMAZING ! This excursion fills up quickly but was one of the best and most fun we’ve ever done.

Progreso (Merida), Mexico

1 out of 5
We don’t even leave ship. Same excursions as Cozumel.

Disembarkation

5 out of 5
Easy and everyone was off ship by 9 am

Traveler Photos

Tabasco Chef Maestro Recipes By Luis Mendez. A MUST book excursion. Our rusted out balcony ripe for tetanus
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5 Comments

Gwbigdog    1 year ago

Thanks for sharing

sammie75    1 year ago

Sorry you did not like the cruise. We were on the same one and had a blast! Loved all the entertainment!

javawoody    1 year ago

Thanks for the review

AuntPinkie    1 year ago

Appreciate your detailed feedback. Sorry the ship appears to be in such disrepair. Glad you got your money back.

cruising2004    1 year ago

Thank you for sharing your cruising experience.

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