horrible food lines

Item: Ruby Princess
Rating: 2.5
Author: gaslider33

Ruby Princess Cruise Review to Coastal - West Coast

gaslider33

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 22

Overall rating:

2.5 out of 5

7 Night Pacific Northwest Coast (San Francisco Roundtrip)

Sail date: April 23, 2022

Ship: Ruby Princess

Cabin type: Balcony

Cabin number: R614

Traveled as: Couple

Reviewed: 2 years ago

Review summary

they need more staff for food areas. We have a cruise booked on same ship for October 1, 2022 but we will be canceling if they do not improve their staffing of buffet and specialty dining

Embarkation

1 out of 5

A line around the block. Crazy long. Never have seen a line that long to get into the building. They talk and email excessively about being "Green lane ready" there was NO green lane.

Ship experiences

Food and Dining

1 out of 5

Everything had huge lines. The specialty dining places (Crown and Sabbatini's) were only open every other night instead of every night due to staffing shortages. That's what we were told. Buffets only one side open and lines out the door, literally, to the pool deck of people waiting for the buffet food. If you ordered on the app where they bring it to you, it took over an hour and was cold when they got to you.

Onboard Activities

2 out of 5

trivia was ok. The theater shows were horrible.

Entertainment

1 out of 5

they had a show called Hollywood hiccups and it was their best show. they should do that on theater stage. The performers in theater were not good.

Service and Staff

3 out of 5

it was good, not great. The bar staff was best.

Ship Quality

3 out of 5

Cabin / Stateroom