Nice West Mediterranean Cruise

Rhapsody of the Seas Cruise Review to Europe - Western Mediterranean

carloscuervo

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 38

Overall rating:

4 out of 5

Verified Review

7 Night Western Mediterranean (Barcelona To Rome)

Sail date: June 13, 2022

Ship: Rhapsody of the Seas

Cabin number: 3022

Traveled as: Couple

Reviewed: 2 years ago

Review summary

-I called from the cabin multiple times to the Guests Relations Desk to ask information but nobody pics the phone, very frustrating. -The first day I requested an upgrade and the Guest Relations agent told me someone would contact me regarding this matter however, nobody cared to call me ever. -When dinning at a different time than the one scheduled was very difficult and painful, the agents in some cases were kind of rude. -It would have been nice to see a show related to the local culture from any of the countries we were visiting, like when we took the Baltic sea cruise, in Saint Petersburg we saw a Russian wonderful music and dance show.

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

4 out of 5

Entertainment

5 out of 5

Children's Programs

no kids

Service and Staff

4 out of 5

the Service from the Guest Relations desk is very poor, to start the line is always long and a waste of time, then i received wrong information.

Ship Quality

4 out of 5

it was ok and clean

Cabin / Stateroom

3 out of 5

the A/C was not working properly, the TV signal was intermittent, no shampoo and conditioner in the shower, the cabin PA speaker didn't work and windows dirty.