Food and Service not up to past year.

Item: Rhapsody of the Seas
Rating: 3.8
Author: sjpaige4027

Rhapsody of the Seas Cruise Review to Caribbean - Western

sjpaige4027

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 52

Overall rating:

3.8 out of 5

Verified Review

7 Night Western Caribbean (Tampa Roundtrip)

Sail date: February 23, 2019

Ship: Rhapsody of the Seas

Cabin number: 2119

Traveled as: Singles/Friends

Reviewed: 5 years ago

Review summary

I like the cruise but was a little dissapointed in some of the service and food compared to last hear.I like the size of the Rhapsody it is easy to get around. They need to stock some new merchsndise in the shops. All the same stuff as last year. It is a little classless how they try to promote drink packages and the gormet resteraunts on board.

Embarkation

5 out of 5

Quick and easy

Ship experiences

Food and Dining

3 out of 5

Dinning room service fair. Was served some hot foods cold. Servers were not able to comminicate well. Not as friendly amd attentive as last year. One meal w Service in dinning room was fair. Servers unable to communicate well enough . Some food was served cold. The roasted chicken breast was awful. On the whole food was not anywhere as good as last year.

Onboard Activities

4 out of 5

Loved the solarium and pool. Suana was great but door to steamroom would not open. Attendants did not seem to understand what we were trying to tell them. Dance exercise was fun.

Entertainment

4 out of 5

Entertainment in bar eas good but hard to get a server for drinks. Bar manager helped with that situation. Comedian was good.

Children's Programs

Do not have children

Service and Staff

2 out of 5

Room steward was fair. Not very friendly. Did nothing special just what he had to do.Waiters fair. Security was excellent. Customer Relations was good but not as friendly as last year.

Ship Quality

3 out of 5

Ships layout was gpod. Appeared to be pretty clean.

Cabin / Stateroom

3 out of 5

Layout of room is hard to get around. The sofa is of no use and just takes up needed space. The floor was not too clean. Needs shampooing. Hard to control temperature. Gets very cold.