Old ship - Needs Updates - Very Dissatisfied with Royal Carribean!
Rhapsody of the Seas Cruise Review to Caribbean - Western
7 Night Western Caribbean (Tampa Roundtrip)
Sail date: February 25, 2017
Ship: Rhapsody of the Seas
Cabin type: Oceanview
Cabin number: 2514
Traveled as: Couple
Reviewed: 7 years ago
Review summary
Overall, the ship was in need of repair. As we walked down the hallway to our rooms (3), there was a disgusting smell - that lasted throughout the trip. We were near the front of the ship on level 2. When our friends walked into their room, the smell was so awful, they immediately called housekeeping who came in and sprayed something to make the air more pleasant. (Really?) As our friends were unpacking, they noticed the carpet was soaking wet. So the crews came in to extract the water, shampoo the carpet and turn the fans on to dry it out. But the next day when walking to the bathroom, our friends stepped in another huge wet spot - right in front of their bathroom. She was horrified! Where was this water coming from? Again the crews came back to dry out the room. It took three days to finally get the room right. After two days they offered our friends to move to another room right by the busy elevators - away from the rest of us. However, was that their only resolution? Our friends did not accept the offer - they wanted to be in the same area as the rest of us.
Royal Caribbean really dragged their feet to try to fix the problem and make our trip a positive experience - they had procedures to follow and just continued to drag the situation out! I feel they should offer our friends a complete refund.
I would not recommend this cruise line or ship to anyone!
Also, we did not get a good nights sleep even for one night as the noise below us
was terrible - banging and moving things around all night long!
On the positive side, the food and the food service personnel were excellent!
Also the shore excursions were great!
The entertainment was OK.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
The food service crew was excellent - Couldn't have been any better! The food was absolutely fabulous!
Ports of call
Coxen Hole, Roatan, Bay Islands, Honduras