ROYAL PAIN

Cruises: 7+ cruises

Review: 1

Helpful Votes: 3

Review summary

We went on the Radiance of the Sea to Alaska on May 3rd thru May 10th.. . What a Royal Pain! My experience on this cruise was far less enjoyable than what I have experienced on previous Royal Cruises. Before I get into the negatives, I do want to say that there were no issues with the ship itself or the crew, both fabulous. On this particular ship, the places to eat and food choices were very limited. I felt the food in the main dining room was below the standard I have had on previous Royal cruises. I ordered the steak, and was very thin and was tough. I am not a Seafood eater, so I had very little choices on the menu. In the past, the food was a lot more upscaled than what we were served. My other complaint is that there were children in the upper midship adult area. They were in the pool and the lifeguard was about 5 feet away and said nothing to them. I heard some other screams from kids on the other side. This happened on more than one occasion on this cruise. Don’t get me wrong, I love kids, but I also enjoy my time away from them and could not enjoy my time relaxing in this covered area where the pool was. The last complaint has to do with the lack of fun things to do each night. The music was rather down beat and slow with no energy from the performers in the center of the ship, piano bar etc. I think there was a comedian only one night. So, I felt rather bored than being on vacation. I have written to Royal Caribbean several times and have expressed that I am quite disappointed how this is being treated. Royal Caribbean is not accepting any responsibility for the mishaps on the cruise. I am further disappointed that their team is refusing to make things right. They assured me the problems are being addressed and they are sorry. After reading some previous reviews from this cruise and ship, other passengers had similar complaints. Evidently, they have not “Looked into this” and do not care about their passengers to receive the same poor reviews. Bottom line, I will have to look at cruise lines more closely and check the feedback from the cruiser before I take another cruise with Royal. Would have saved me a lot of frustration.

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Cruise Inside Passage, Alaska

Icy Strait Point (Hoonah), Alaska

Sitka, Alaska

Cruise Hubbard Glacier

Seward (Anchorage), Alaska

Disembarkation