They got a lot right but could improve in some areas

Item: Radiance of the Seas
Rating: 3.5
Author: marksherry

Radiance of the Seas Cruise Review to Caribbean - Western

marksherry

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 15

Overall rating:

3.5 out of 5

Verified Review

7 Night Western Caribbean (New Orleans Roundtrip)

Sail date: January 14, 2023

Ship: Radiance of the Seas

Cabin type: Balcony

Cabin number: 8560

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

Overall, it was a good experience & the staff was great. The Internet service was all but nonexistent & communicating through their App was sketchy at best. If your on this ship, plan to be totally unplugged as long as you’re on the ship.

Embarkation

4 out of 5

Easy & quick

Ship experiences

Food and Dining

4 out of 5

Food was great!

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Those I saw were good but the variety offered was lacking a bit

Service and Staff

5 out of 5

The staff & overall service was wonderful

Ship Quality

4 out of 5

This is an old girl that could benefit from some updates but she was clean & well maintained. The Aurora theater is accessible from 2 levels however, one of those levels requires you to navigate the a crowded, smoky casino. If you prefer the upper level of the theater & do not want to expose your family to the smoke filled casino, you have to go down to level 5, navigate to the forward elevators & take one up to level 6.

Cabin / Stateroom

3 out of 5

Very cramped quarters for 2 of us & this has to be the smallest shower ever built! There are no electrical outlets in the bathroom which is pretty inconvenient. What we thought was a refrigerator was actually a cooler but getting ice presented some challenges. That small space could be better utilized for additional storage space. The balcony was great & the room was clean.

Ship tip

Extend the amount of time the elevator doors stay open!!! They close much to quickly making it difficult to grab an elevator if you’re on the opposite end of the row of elevators to the one that is going in the desired direction

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