Nice amenities. Children facility was nice and clean. Variety of reasonable priced restuarants (Rita's and Izuma) was great change of pace for us.
Ship experiences
Food and Dining
3 out of 5
Windjammers seemed to have repitition of food choices day after day. Plates/napkins/drinks etc was a challange daily to round everything up get your plates sit down before the staff removed your silverware to make way for other guests.
Entertainment
3 out of 5
Shows at the Aurora where good. activities during the day were amaturish...learn do more by reading instructions on the back of box (specifically the craft activites). Kids structured play amounted to putting crayons and paper on the floor. Waitstaff at restuarants were more engaging.
Children's Programs
1 out of 5
Although kids area was nice. Staff was lacking. Would often not bother unlocking play area. It took at least a week and several visits to guest services to be a slight more accomadating then intially. I.e. told on the first day to go up to for the tour of the facilites before 5pm. Not sure the staff knew they were supposed to be giving a tour. Although before boarding the boat planned on using the sitting services, would never leave my child w/the staff unsupervised. Clearly a job for them and not much more.
Service and Staff
3 out of 5
Majority of staff went above the friendliness to a point of disingeniousness. To constantly greet 10+ people everytime we went somewhere and when we actually did need something there was little or lack of quality of follow through. i.e. issues of traveling w/small child wasn't appreciated when asked for actual help. Making room in the frig etc.
Ship Quality
5 out of 5
Cabin / Stateroom
5 out of 5
Good size. It would be nice if the mini fridge had room to put our personal refreshments b/c we had a baby.
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