Excellent Restaurant - Cruise spoiled by Poor cleanliness of Cabin

Queen Elizabeth Cruise Review to Europe - Northern Europe

Kneetoe87

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 33

Overall rating:

2.3 out of 5

14 Night Baltic Highlights (Southampton Roundtrip)

Sail date: August 11, 2019

Ship: Queen Elizabeth

Cabin type: Suite

Cabin number: 8077

Traveled as: Large Group

Reviewed: 4 years ago

Review summary

The Queen Elizabeth was an impressive ship but showing her age. Definitely needs a refit and upgrade to cabins. Our cabin was a suite (P1) which we were pleased with. Compares to a junior suite with Princess. The Princes grill restaurant was very good and the sommelier excellent. We liked the private decks - no competition to get a deck chair, nice lounge bar. Our cruise was let down by the cabin cleanliness issue and the fact we received towels with someone else's blood on them. This situation has been poorly handled by Cunard.

Embarkation

2 out of 5

Ok, we are Elite with Celebrity so have our own line.

Ship experiences

Food and Dining

4 out of 5

Princess Grill was excellent. Food and service, both.

Onboard Activities

1 out of 5

Poor compared to other cruises we've been on such as Celebrity

Entertainment

1 out of 5

Actually repeated performers during the cruise. Poor compared to Celebrity and Princess.

Service and Staff

1 out of 5

Mixed bag here, Cabin cleanliness was very poor, Restaurant service was very good.

Ship Quality

2 out of 5

Princess grill had private decks , 11 and 12 which was nice. Common areas were dated and showing their age.

Cabin / Stateroom

1 out of 5

Biggest problem on the cruise. The cabin was grimy, mold and cracked tiles in the shower. Sadly we received folded 'clean' towels with blood on them which were unwittingly used for showering. Cunard took the towels and promised a report on this issue when docked. No report forthcoming and our phone has been blocked!