Disable father almost drown in hot tub, lifeguard stood and did nothing

Item: Ovation of the Seas
Rating: 2.2
Author: popoppuggie

Ovation of the Seas Cruise Review to Alaska - Inside Passage

popoppuggie

Contributor Level: Purser

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 8

Overall rating:

2.2 out of 5

Verified Review

7 Night Alaska Glacier (Seattle Roundtrip)

Sail date: July 26, 2024

Ship: Ovation of the Seas

Cabin type: Inside

Cabin number: 13630

Traveled as: Large Group

Reviewed: 1 month ago

Review summary

Need better train personnel, not accessible to disablement

Embarkation

3 out of 5

Quick and easy

Ship experiences

Food and Dining

3 out of 5

Food could have been better, windjammer food was better than the sit down meal, which most of the time was over salted. Dessert taste like cardboard.

Onboard Activities

1 out of 5

It was not disable friendly at all. My disable father almost drown in the hot tub. And the lifeguard just stood there and laughed. While some of the people in the hot tub jump to help. The lifeguard on this cruise are just a vanity.

Entertainment

3 out of 5

It’s basic. I guess it’s worth it because it’s part of the cruise.

Service and Staff

1 out of 5

2nd higher up Guest services needs work to work on interpersonal services. Also need to higher trained lifeguards not just vanity people to just stand and do nothing. Not the best experience when there’s an issues on this boat.

Ship Quality

1 out of 5

Need to have accessible showers for disable people, who needs a bigger bathroom if they are not in a bigger stateroom m.

Cabin / Stateroom

3 out of 5

Traveling as one it is decent