Awesome experience, good customer service, cleanliness & tasty food.

Item: Ovation of the Seas
Rating: 5
Author: surabhicnu

Ovation of the Seas Cruise Review to Alaska - Inside Passage

surabhicnu

Contributor Level: Deck Hand

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 6

Overall rating:

5 out of 5

Verified Review

7 Night Alaska Glacier Explorer (Seattle Roundtrip)

Sail date: June 23, 2023

Ship: Ovation of the Seas

Cabin type: Balcony

Cabin number: 7302

Traveled as: Large Group

Reviewed: 11 months ago

Review summary

The only thing I would like see improvement is with Photographers. The quality and customer service has been not up to the mark. The photos weren't that great. I saw fee photographers not paying attention to guest closing eyes and so on.

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Overall food has been great. Loved various options in buffet. Service of employees in buffet and dinning.

Onboard Activities

5 out of 5

Main theatre shows - earl turner show, Cabernet and other shows. Would have been great if there was Bollywood DJ event on any day.

Entertainment

5 out of 5

it was good, but would be nice if we had a Bollywood special DJ event on of the day.

Children's Programs

5 out of 5

Service and Staff

5 out of 5

Great service and good attitude by all the staff. We found many very helpful that is what i like the most. I have one or two employees not so welcoming in response. Would be good to have all employees treat the guests with respect.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Our experience has been great. The only thing I would like to be added is continue the great service by all the crew and a nice to have - it will be good if we can arrage Bollywood DJ/Event in any one of the halls available.

Thumbs up