Great Ship but Worst Service

Item: Ovation of the Seas
Rating: 4
Author: joeymin

Ovation of the Seas Cruise Review

joeymin

Contributor Level: Second Mate

178 Days Till Next Cruise

Cruises: 7+ cruises

Review: 1

Helpful Votes: 8

Overall rating:

4 out of 5

7 Night Alaska (Seattle Roundtrip)

Sail date: May 27, 2022

Ship: Ovation of the Seas

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Good cruise facilities but Worst Service at the Sea

Embarkation

5 out of 5

Excellent Ship with some new attractions

Ship experiences

Food and Dining

4 out of 5

Good food but extremely bad drinks and cocktails

Onboard Activities

4 out of 5

Some new attractions but bad coordinate. Never permitted reserve for free at the app, then at final days must pay for that...

Entertainment

2 out of 5

Repeated show 4 times during 7 days cruise

Service and Staff

1 out of 5

Worst Service in my 37 cruises. Dinner always 2½ hours every day and wrong orders served, every day and maitre d always forget my grand daughter special diet. Never had one special dessert for her condition.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Always cleaned correctly. Never meet my room steward, he never approached me

Ship tip

Must do extra effort if you want to enjoy your cruise vacation. Cruise staff is out of training at every spot. Royal Caribbean fault in training program and need some more employees

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