huge disappointment

Ovation of the Seas Cruise Review to Alaska - Inside Passage

Cruises: 4-6 cruises
Reviews: 2
Helpful Votes: 35

Overall rating:

2.8 out of 5
Verified Review
Ovation of the Seas

7 Night Alaska Glacier (Seattle Roundtrip)

Sail date: June 14, 2019

Ship: Ovation of the Seas

Cabin type: Oceanview

Traveled as: Couple

Reviewed: 5 years ago

Review summary

we couldn't sleep in our room and nobody would help us. the noise from the crew keep us up all night until we got ear plugs. The desserts are so bad you can't eat them. They took all the taste out of the desserts. Think sugar free. We was treated so rudely by the shore excursion people that we reported them to the cruise line. We didn't even get to see the glazier because the ship couldn't get into the passage. I've been on several Royal ships they are all good except this one. it need revamping. The crew is unhappy and it shows. They are rude, unhelpful and you can tell the have forced smiles. Every cruise I have ever been on has food all the time. Not this ship. The only thing they have between meal times is pizza and pastries. There's a hotdog stand that's open maybe 2 hours if your lucky enough to get in line. This was our bucket list cruise that was ruined by Royal. Pick another ship. I tied to put my room number but this won't let me. It was 3596. If you sail this ship to Alaska don't pick this cabin even if it's the last one. You wont sleep.

Embarkation

3 out of 5

Ship experiences

Food and Dining

2 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

2 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

2 out of 5

Ship tip

pick another ship. the rest are ok

Ports of call

Seattle, Washington

3 out of 5

Cruise Inside Passage, Alaska

3 out of 5

Juneau, Alaska

3 out of 5

Skagway, Alaska

5 out of 5

CRUISE ENDICOTT ARM & DAWES GLACIER

1 out of 5

Victoria, British Columbia

5 out of 5

Disembarkation

5 out of 5
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3 Comments

CruzeFan    5 years ago

I question the validity of this review since it was a weeklong cruise and you posted your review for days after you say it started. You also posted another similar review complaining about the ship and other issues and said you sailed on May 30. Did you take two separate Cruises two weeks apart in the exact same room?

KANERSKOUGAR    5 years ago

Sounds like you're bitter b/c you chose a bad room! I'm #LOYALTOROYAL and have never had a bad experience on any of her ships...Maybe it's just you!

leftfieldnz    5 years ago

I have sailed on ovation had a wonderful time perfect cruise maybe you forgot to pack a smile

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