Worst cruise of my life.
Ovation of the Seas Cruise Review to Alaska - Inside Passage
7 Night Alaska Glacier (Seattle Roundtrip)
Sail date: June 14, 2019
Ship: Ovation of the Seas
Cabin type: Balcony
Cabin number: 6616
Traveled as: Couple
Reviewed: 5 years ago
Review summary
6/14/19 3:00 we arrived at the terminal to board the ship which was still at the dock. The ground attendant who called the ship was told were not allowed onto the ship because we were too late. She said that we could catch the ship in Juneau. So we went back to the airport, bought two tickets to Juno. Were we spent two nights waiting for the ship to dock. 6/15/19 Receive a texted from my credit card company stating that there was over $485.00 being charged to our card. This was denied. We were not even on the ship. 6/16/19 Finally got onto the ship. Went up to a room that we had not chosen. The room keys were in someone else’s name. We went to guest services to get the correct keys. Went back up to our room with the keys with our name on them. They did not work. Back down to guest services. We were told the keys would work after 4:00. After 4:00 we tried to get into our room. The keys still didn’t work. Back down to guest services. We received a bracelet to unlock the door and a card to operate the electricity in the room. This took hours and 4 to 5 people to figure out. Exhausting day. 6/17/19 Enjoyed seeing the glacier and coastline. Went to the movies. The sound was so loud it hurt our ears (other people too) and the 3d glasses were filthy. The buffet was mediocre and not big enough to handle all the people on the ship. 6/18/19 Enjoyed the show. Went to my time dining for dinner which was good. 6/19/19 Docked in Victoria. Before we went on a tour we paid our bill. The room steward said good bye because we were leaving the ship. We told him no we are just going on a tour. Went we got back from the tour we went to get back on board but were blocked. We asked why and were told because we boarded the ship in Juneau we could not go back to Seattle due to a Jones Act. If we did it would cost us a fine of over $800.00 each. So we packed up our belonging and went to the ferry station to catch the ferry to St Angels. Then took a cab to the ferry to get to Seattle. Took another taxi to the airport and had to pay extra to change our flight to Florida. 6/20/19 Finally got back home. The mental stress of chasing the boat and humiliation being stopped and not allowed back on the boat was terrible. The ship was more of a cattle boat than a cruise ship. Very disappointing.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Do not do it.
Ports of call
CRUISE ENDICOTT ARM & DAWES GLACIER
Disembarkation
7 Comments
bradandalexis 5 years ago
CruzeFan 5 years ago
CruzeFan 5 years ago