Loved the staff... hated the cruiseline!

Oosterdam Cruise Review to Alaska - Inside Passage

Cruises: 7+ cruises
Review: 1
Helpful Votes: 58

Overall rating:

3.9 out of 5
Verified Review
Oosterdam

7 Night Alaska Hubbard Glacier (Seattle Roundtrip)

Sail date: August 13, 2017

Ship: Oosterdam

Cabin type: Oceanview

Cabin number: 4069

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Be very careful if Holland offers you any discounts or credits!!! They do not honor them and there is "small print" after you get on board to void them!!! We lost over $700 in credits for very unreasonable "reasons"!!

Embarkation

4 out of 5
Everything was great! We used the shuttle service which worked great!

Ship experiences

Food and Dining

4 out of 5
For the most part, the meals were great. This ship does not offer any 24 hour options. We were disappointed that there were no options for a late night snack after the shows.

Onboard Activities

3 out of 5
The ship did have a cooking class and a computer class which was great! There are on board movies etc. i Would like to see more options during the day at sea... ballroom dance classes etc.

Entertainment

5 out of 5
BB King's band was amazing!!!!

Service and Staff

4 out of 5
The housekeeping crew and the outer deck crew were great!!!!

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5
The cabin was fine but the bed and the pillows were not! Take your own pillow and just know the beds are rock hard!

Ports of call

Seattle, Washington

5 out of 5
Loved the smoked salmon at Pikes Market with bagels and cream cheese!

Juneau, Alaska

4 out of 5
Very nice town! We did the salmon all you can eat bake... it was great! Loved getting up in the mountains to see all the migrating fish in the streams!

Sitka, Alaska

4 out of 5
We did not do an excursion here... just walked around town which was really nice!

Ketchikan, Alaska

5 out of 5
Very disappointed that we were only here for 4 hours!! Loved Ketchikan! We did the crab feast at the George Inlet Lodge- it was fantastic!!

Victoria, British Columbia

4 out of 5
I would not recommend the Bistro right at the end of the dock as they did not have great food and the service was terrible!!! It is a bit of a stroll to the downtown area but a beautiful port!

Disembarkation

1 out of 5
A complete disaster!! The customer service gal messed up our airlines, luggage, and bus passes!! We did not get home for an extra 6 hours and had to pay an additional $400 in flight fees!!
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