First Holland America Experience

Oosterdam Cruise Review to Alaska - Gulf of Alaska

Experience: 4-6 cruises
Reviews: 2
Helpful Vote: 1

Overall Rating:

2 out of 5
7 Night Glacier Discovery Southbound (Anchorage To Vancouver)
Sail Date: May 18, 2014
Ship: Oosterdam
Cabin Type: Suite
Traveled As: Singles/Friends
Reviewed: 3 years ago

I loved the land portion of my trip but the ship cruise was very disappointing.The crew was not that friendly or helpful.This was my retirement cruise which I saved up for and having spent so much money,I was extremely disappointed in the cruise. Holland reps who helped me plan my trip were "REALLY" great! The people on the land portion were above and beyond what I exspected...very friendly,very informative and genuinely wanted us to enjoy the trip of a lifetime.The ship ship disappointed us,in every way!! From the entertainment,the limited dining,but most of all the crew and staff did not make me feel special like I feel on Royal Caribbean cruises! My room steward was the exeception...he always greeted us pleasantly and used our names.

Food and Dining

3 out of 5
Not that great and had a bad experience in the Pinnacle.

Onboard Activities

3 out of 5
Not a whole lot going on and everything closed down quite abit earlier than we were use to.


3 out of 5

Service and Staff

1 out of 5
A new waiter in the Pinnacle noticed we did not eat our meal and tried to make amends but we did not want to have any more of the same.

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
Our steward did everything to make our trip pleasant.

Ship Tip

I would never go on this ship again and I'm not sure I will try Holland America again.

Cruise Glacier Bay

5 out of 5
3 out of 5
3 out of 5
3 out of 5

Cruise Inside Passage, Alaska

3 out of 5
3 out of 5
The Big Pink Bus was not worth the price!
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