Oosterdam Cruise Review to Alaska - Gulf of Alaska

Contributor Level: Purser

4-6 cruises


Helpful Votes

2 out of 5

First Holland America Experience

Sail Date: May 18, 2014

Reviewed: 3 years ago

Traveled As: Singles/Friends

Room Type: Suite

I loved the land portion of my trip but the ship cruise was very disappointing.The crew was not that friendly or helpful.This was my retirement cruise which I saved up for and having spent so much money,I was extremely disappointed in the cruise. Holland reps who helped me plan my trip were "REALLY" great! The people on the land portion were above and beyond what I exspected...very friendly,very informative and genuinely wanted us to enjoy the trip of a lifetime.The ship ship disappointed us,in every way!! From the entertainment,the limited dining,but most of all the crew and staff did not make me feel special like I feel on Royal Caribbean cruises! My room steward was the exeception...he always greeted us pleasantly and used our names.

Ship Quality
Food and Dining
Not that great and had a bad experience in the Pinnacle.
Cabin / Stateroom
Our steward did everything to make our trip pleasant.
Service and Staff
A new waiter in the Pinnacle noticed we did not eat our meal and tried to make amends but we did not want to have any more of the same.
Onboard Activities
Not a whole lot going on and everything closed down quite abit earlier than we were use to.
Destinations and Excursions
We did enjoy the stops and the excursions


I would never go on this ship again and I'm not sure I will try Holland America again.

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