OK, BUT.....There are better cruise lines (Holland)

Item: Norwegian Sun
Rating: 1.9
Author: jjz109jaj

Norwegian Sun Cruise Review to Panama Canal, Central America

jjz109jaj

Contributor Level: Third Mate

Cruises: 7+ cruises

Reviews: 6

Helpful Votes: 101

Overall rating:

1.9 out of 5

Verified Review

16 Night South America: Peru Colombia & Chile (Santiago To Miami)

Sail date: February 21, 2024

Ship: Norwegian Sun

Cabin type: Inside

Cabin number: 5208

Traveled as: Couple

Reviewed: 2 months ago

Review summary

Norwegian failed to give us our complimentary room upgrade (as Diamond Lattitude members) which we had requested. Told us no rooms available and to submit a cash request which they accepted. Cruise Next will lie to you and claim you'll get the upgrade free, but Corporate Norwegian won't grant it. Company is based on a series of marketing lies and misconceptions. Don't fall for it.

Embarkation

3 out of 5

fairly smooth

Ship experiences

Food and Dining

2 out of 5

same old menu selection every night, nothing exciting. Specialty restaurants are not special

Onboard Activities

1 out of 5

Total lack of any type crafts, special sessions, anything

Entertainment

1 out of 5

Production cast, same old shows, nothing new

Children's Programs

Did not take a child with us

Service and Staff

2 out of 5

Room steward was excellent, waiters just OK

Ship Quality

3 out of 5

older ship, nice Spinnaker Lounge up front, lack of Asian restaurant, no O'Sheehans. Decent pool sizes, but as always, can't get a seat at pool unless you get up at 5.00Am and go put your gear on a lounge chair.

Cabin / Stateroom

2 out of 5

Oceanview w/Picture window, cramped. had a 2 seat lounge chair which was entire too big for the cabin.