Love cruising, just not this one

Norwegian Sun Cruise Review to Caribbean - Western


Contributor Level: Deck Hand
Experience: 7+ cruises
Review: 1
Helpful Votes: 4

Overall Rating:

2.0 out of 5
Verified Review
7 Night Western Caribbean (Tampa Roundtrip)
Sail Date: April 12, 2015
Ship: Norwegian Sun
Cabin Type: Balcony
Cabin Number: 9019
Traveled As: Singles/Friends
Reviewed: 2 years ago

I found this cruise to be pretty boring (on ship) compared to Royal or Princess. Found myself with nothing to do during at sea days. It also felt like most of the staff did not want to be there. The steward was awesome - the only one I found to be excellent in service. I found that they value guests who continue to travel with them more so than trying to gain new cruisers to the point where only members get a chocolate on their pillows. They do not communicate the rewards card they have for the casino either - spent thousands of dollars and never knew I would get discounts in the end. When I let them know they blamed it on me and said they do not want to push guests into joining and should have read the pamphlet on some managers desk. No empathy. The food was so so compared to Royal and Princess as well as the dining room was boring.

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship Tip

Taxi is cheaper than the shuttle with 2 or more people and much more convenient.

5 out of 5
5 out of 5
Mayan Ruins were beautiful
5 out of 5
Always something to do in Cozumel - ATV's and Dolphins are great.
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