worst service ever

Norwegian Sun Cruise Review to Caribbean - Western


Contributor Level: Third Mate
Experience: 4-6 cruises
Review: 1
Helpful Votes: 12

Overall Rating:

1.0 out of 5
Verified Review
7 Night Western Caribbean (Tampa Roundtrip)
Sail Date: March 29, 2015
Ship: Norwegian Sun
Cabin Type: Balcony
Cabin Number: 8038
Traveled As: Couple
Reviewed: 2 years ago

Food was cold, couldn't get a server to actually be helpful in the main dining rooms.  there is nothing about this ship or the crew that was a bright point.   Traveling with my 77 year old father we had to walk to the end of the pier for our shore excursion to then be told that it had been cancelled hours before we made it to the pier but NCL didn;t think to inform anyone before we made it to the end of pier.  I have been on Royal carribean and Carnival and have never been treated like the entire staff was trained to just treat passengers like we don't matter.  I will never take another NCL cruise at all.

Food and Dining

1 out of 5
Constantly cold and heavy handed

Onboard Activities

3 out of 5

Entertainment

3 out of 5
Comedian was hilarious, production shows not bad, singer from X factor could;t carry a tune in a bucket.

Service and Staff

1 out of 5
Thought almost everyone was trained to treat you like Crap. Stateroom attendant only bright spot. Jo ann was great

Ship Quality

3 out of 5
Its their smallest ship but not bad

Cabin / Stateroom

3 out of 5
It was a normal balcony

Ship Tip

Take a different cruise line if you like to actually be waited on.

5 out of 5
I love florida but he doen't
1 out of 5
armed children outside cruise port to protect you, rather unnerving to see m16 rifles for your protection
5 out of 5
Take the river tour you get to see manatees
3 out of 5
Was this review helpful? 12

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