Loved the trip but the ship needed work.

Item: Norwegian Star
Rating: 3.4
Author: rkalk

Norwegian Star Cruise Review to Panama Canal, Central America

rkalk

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 13

Overall rating:

3.4 out of 5

Verified Review

14 Night Panama Canal Westbound (Los Angeles To Miami)

Sail date: April 08, 2018

Ship: Norwegian Star

Cabin type: Balcony

Cabin number: 9698

Traveled as: Couple

Reviewed: 6 years ago

Review summary

We have learned to check and see how recently a ship has been refurbished prior to booking.

Embarkation

3 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Service and Staff

2 out of 5

The room steward was very good. Most venues seemed to be understaffed and the staff that was working tended to work so fast that they could not provide sufficent attention to each guest.

Ship Quality

3 out of 5

We have sailed on the NCL Star in 2013 and at that time it appeared to be in good shape but since then it appears to have shown much wear and tear. The ship was headed for refurbish 2 weeks after we sailed and it was very much needed. This ship had not been refirbished since it was built in 2001. We were told that there were many pieces of equipment in the kitchens that were not in working order, which only slowed down ticket time when eating.

Cabin / Stateroom

4 out of 5

Ports of call

San Pedro (Los Angeles), California

4 out of 5

Cabo San Lucas, Mexico

3 out of 5

Acapulco, Mexico

4 out of 5

San Juan Del Sur, Nicaragua

2 out of 5

Puntarenas, Costa Rica

4 out of 5

Panama Canal Transit

5 out of 5

Cartagena, Colombia

4 out of 5

Our tour was cancelled but we were able to find someone prior to arriving to provide and excellent photography tour of the city (Cartagena Connections Walking Tours ).

Thumbs Up 1

George Town, Grand Cayman

5 out of 5

Miami, Florida

4 out of 5

Disembarkation

2 out of 5

We waited an hour after we were told to meet to go on our final tour in Miami before we were allowed to disembark. Once we found our luggage, it took an additional hour to get through Customs and Immigration. Only half of the Immigration booths were being used.

1 Comment

HarryHole 6 years ago

👎

Thumbs Up 0

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Other reviews of this sailing

Panama Canal 2 years ago

Loved the ports but the ship and our room was the worst ever been on. Was being dry docked the day our cruise ended.

Awesome anniversary cruise!