First time west coast cruise

Norwegian Star Cruise Review to Mexico

Cruises: 4-6 cruises
Reviews: 2
Helpful Votes: 59

Overall rating:

4.4 out of 5
Norwegian Star

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: December 15, 2017

Ship: Norwegian Star

Cabin type: Suite

Cabin number: 10726

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

We enjoyed this cruise. It was the first time we had cruised the west coast. The ship was clean, the staff was good, the house steward was excellent. We enjoyed the ports and the shopping was great! There were little things that popped up ( not enough electrical outlets, sparkling wine we did not drink, some servers unsure of their jobs) but I would take this cruise again.

Embarkation

5 out of 5
We are on a cruise level that provides priority embarkation. We were assigned a cruise employee who walked with us all the way to the ships entrance and then made us stand there, not allowing us to go to a restaurant or other place to wait for the rooms to be readied. We could have done this on our own. She clearly did not know what to do with us.

Ship experiences

Food and Dining

3 out of 5
There did not seem to be as much variety on the buffet (especially the dessert bar) we would have liked a cookie.....the specialty dining rooms the food was excellent, but the service seemed to be a bit “off”. We observed servers not sure of what to do or how to serve and being coached by others. It did did not detract from our dining, but it was interesting.

Onboard Activities

5 out of 5
Always good service and great food.

Service and Staff

3 out of 5

Ship Quality

4 out of 5
Our rooms was always clean....the public areas on the ship were not always clean....but some guests are not on their best behavior either.

Cabin / Stateroom

5 out of 5
Nice....great balcony, always clean. We would really have benefited from more electrical plug ins. Fortunately we brought our own extension/ plug in cords. *****we would have liked to trade the sparkling wine for bottled water.....we do not drink wine!

Ship tip

Bring an extension cord for additional plug ins....

Ports of call

San Pedro (Los Angeles), California

5 out of 5

Puerto Vallarta, Mexico

5 out of 5

Mazatlan, Mexico

5 out of 5

Cabo San Lucas, Mexico

5 out of 5

Disembarkation

5 out of 5
We had priority disembarkation which was good.......the line with people who carried their own luggage off was L O N G! There has to be a better way...maybe have them go through a different door or GO LAST. This is like the carry ons on the airplane, people think they will get off faster....at the expense of everyone else. if we had to have waited for this line to we would have been rushed to get to the airport. Very annoying.
Was this review helpful? 51

2 Comments

lani1836    6 years ago

robinscruise2106    6 years ago

Thank you for your post. Do you have any suggestions for the Nicaragua and Guatemala ports?

Other reviews of this sailing