Norwegian Star Cruise Review to Caribbean - Western

Contributor Level: Purser

4-6 cruises


Helpful Votes

3 out of 5

Just OK...

Sail Date: December 27, 2015

Reviewed: 1 year ago

Traveled As: Family (young children)

Room Type: Suite

We cruised in a 2 bedroom family suite, which was just OK. The room itself was nicely set-up but the balcony was so small that we couldn't open the chaise lounges completely. It also afforded no privacy & the guy next to us kept peeping at us through the cheap partition. The maid "Max" was below par. Our sheets were only changed once in 7 nights although we requested it to be done every other night. He barely cleaned the suite, didn't vacuum often & there was still dust/hair in the room from the prior guests. The sink stoppers do not work & the mini bar was missing a whole bunch of items that we were penalized for even though we reported it to the butler ASAP. 

Cabin / Stateroom
We had the worst maid ever. Sheets only changed once the entire trip. Dust everywhere & no conditioner or soap left in room. Always calling our butler for these items.
Embarkation and Disembarkation
Long embarkation & no one knew what Priority meant until I started yelling! Then all of a sudden a magic door opens & a Butler comes out. Disembarkation was good & quick.
Ship Quality
many amenities too small for the 2,000+ cruisers. Rooms/ship dated, need renovations. Most areas spotless, except for my suite.
Destinations and Excursions
1/2 & 1/2... Honduras tours good, but beggers are too much to handle. Pass on Belize. Stinky Island w/very over-priced tours. Costa Maya & Cozumel were great! Great food, tours, parks & people!
Onboard Activities
Lines too long to participate... Pool too small, not enough chaise lounges & the ships crew allows people to covet lounges for hours while other people stand helplessly staring at chairs w/no one in them for hours on end! Simply annoying!!!
Children's Programs
Kids loved it! Very sweet, helpful team.
Just OK... Kids circus was a nice touch by the Kids Club Team.
Service and Staff
Butler (Mr. Made Rana) was great. All others good except for maid staff... terrible.
Food and Dining
Specialty restaurants are the only way to go. Buffet lines always too long 7 hectic.
Tampa, Florida
Me & my 9 yr old daughter were humiliated by TSA Agents at Tampa Airport. They practically took my clothes off in front of everyone at the terminal. All for a sippy-cup w/tap water in it. All while my 6 yr old son watched in horror, screaming for his mother.
Coxen Hole, Roatan, Bay Islands, Honduras
Good tours, but stay away from the street vending locals.
Belize City, Belize
Don't bother. Overpriced, stinky & boring.
Costa Maya (Mahahual), Mexico
When do we go back? Awesome!
Cozumel, Mexico
I repeat, when do we go back! Great!


Try to get Mr. Made Rana as your butler. He is skilled, very respectful & sooooo helpful.

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