Just OK...

Item: Norwegian Star
Rating: 3
Author: kiki1017

Norwegian Star Cruise Review to Caribbean - Western

kiki1017

Contributor Level: Purser

Cruises: 4-6 cruises

Reviews: 2

Helpful Votes: 108

Overall rating:

3 out of 5

Verified Review

7 Night Western Caribbean (Tampa Roundtrip)

Sail date: December 27, 2015

Ship: Norwegian Star

Cabin type: Suite

Cabin number: 11510

Traveled as: Family (young children)

Reviewed: 8 years ago

Review summary

We cruised in a 2 bedroom family suite, which was just OK. The room itself was nicely set-up but the balcony was so small that we couldn't open the chaise lounges completely. It also afforded no privacy & the guy next to us kept peeping at us through the cheap partition. The maid "Max" was below par. Our sheets were only changed once in 7 nights although we requested it to be done every other night. He barely cleaned the suite, didn't vacuum often & there was still dust/hair in the room from the prior guests. The sink stoppers do not work & the mini bar was missing a whole bunch of items that we were penalized for even though we reported it to the butler ASAP.

Ship experiences

Food and Dining

3 out of 5

Specialty restaurants are the only way to go. Buffet lines always too long 7 hectic.

Onboard Activities

3 out of 5

Lines too long to participate... Pool too small, not enough chaise lounges & the ships crew allows people to covet lounges for hours while other people stand helplessly staring at chairs w/no one in them for hours on end! Simply annoying!!!

Entertainment

3 out of 5

Just OK... Kids circus was a nice touch by the Kids Club Team.

Children's Programs

5 out of 5

Kids loved it! Very sweet, helpful team.

Service and Staff

3 out of 5

Butler (Mr. Made Rana) was great. All others good except for maid staff... terrible.

Ship Quality

1 out of 5

many amenities too small for the 2,000+ cruisers. Rooms/ship dated, need renovations. Most areas spotless, except for my suite.

Cabin / Stateroom

1 out of 5

We had the worst maid ever. Sheets only changed once the entire trip. Dust everywhere & no conditioner or soap left in room. Always calling our butler for these items.

Ship tip

Try to get Mr. Made Rana as your butler. He is skilled, very respectful & sooooo helpful.

Thumbs up

Ports of call

Tampa, Florida

3 out of 5

Me & my 9 yr old daughter were humiliated by TSA Agents at Tampa Airport. They practically took my clothes off in front of everyone at the terminal. All for a sippy-cup w/tap water in it. All while my 6 yr old son watched in horror, screaming for his mother.

Thumbs Up 0

Coxen Hole, Roatan, Bay Islands, Honduras

3 out of 5

Good tours, but stay away from the street vending locals.

Thumbs Up 1

Belize City, Belize

1 out of 5

Don't bother. Overpriced, stinky & boring.

Thumbs Up 1

Costa Maya (Mahahual), Mexico

5 out of 5

When do we go back? Awesome!

Thumbs Up 0

Cozumel, Mexico

5 out of 5

I repeat, when do we go back! Great!

Thumbs Up 0

1 Comment

sassi 8 years ago

sometimes you just have to thank God that he made a way for you to even go on the seven day cruise and stay in a suite with a Butler really I'm sorry that you did not have good service you paid for but still be blessed and be humble it could have been worse

Thumbs Up 5

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