Friday the 13th
Norwegian Star Cruise Review to Mexico
8 Night Mexican Riviera (Los Angeles Roundtrip)
Sail date: October 13, 2006
Ship: Norwegian Star
Cabin type: Balcony
Traveled as: Couple
Reviewed: 14 years ago
Review summary
Well where do we start, We arrived early with lots of excitment and antisipation to be told the ship docked late and embarkation would be a couple of hours late, no big drama, we were all placed in a tent with chairs for about 50 people 2 toilets ,1 male, 1 female, we had NO WATER,NO FOOD and NO INFORMATION , by about 2.00 pm our numbers had grown to about 600 people still with NO WATER, NO FOOD and NO INFORMATION. No more seating with lots of elderly and very frail CUSTOMERS, But worse was to come after our tent would hold no more all passengers who arrived later [we arrived at 11AM and were issued with number 2 tickets for embarkation] were sent directly to the terminal, at about 1.00pm passengers started to disembark so we thought it would not be long now but guess what happened next all the late arrives who were sent to the terminal started going onto the ship,so at 4.30 pm five and a half hours after arriving and after spending over 14 hours flying from Australia,we gave up and walked over to the terminal to find that the people going onto the ship had tickets numbered 17 ,we got on the ship at about 5.00 pm 6 hours arfter arriving but there was still elderly frail passingers still waiting in that tent at 7.30 pm still with NO WATER,NO FOOD and NO SERVICE whoever was responable for this disaster embarkation should be sent to NCLs cargo division as cattle are treated better than we were This was our second AND LAST cruise with NCL what ever the reason for the ship to be delaid there is NO EXCUSS to treat your paying customers like that, if anyone is seriously thinking of cruiesing with NCL think VERY SERIOSLY from what passengers on board told me Celebrity, Carnival and Royal Carbbean are a class above NCL . NEVER NEVER AGAIN NCLPorts of call
Pros: Great Cabin
Cons: Embarkation
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