7 Night Alaska & Sawyer Glacier (Seattle Roundtrip) Sail Date: July 14, 2007 Ship: Norwegian Star Cabin Type: Inside Traveled As: Family (young children) Reviewed: 10 years ago
Months ago, my family decided to celebrate many momentous occasions by booking an NCL cruise to Alaska. Please note, as a family of five, we booked two cabins and paid adult fair for two children. We counted the days, eagerly awaiting our dream vacation.
Never did we anticipate finding ourselves in a situation filled with despair. Landing a dark inner cabin, our travel agent warned, promised peacefulness so deep that we may sleep daylight away. Quite the contrary, our cabin nights greeted us with loud active sounds of rushing water, motors running, clanging, grinding, and banging. Long nights led to tearful mornings and days filled with extreme tension and exhaustion. All promises of excitement, relaxation, and rest faded away as we described our situation to cruise ship staff members, security, and supervisors. For three days, my family felt trapped aboard a floating nightmare and when we tried to seek help, it seemed no one would listen.
Food and Dining
3 out of 5
We often found that the food items arrived much differently than described on menus.
3 out of 5
The comic shows were fun, but often repetitive.
1 out of 5
There was no excitement involved. The children were never encouraged to participate. The children's activities were never included on ship announcements or daily listings.
Service and Staff
3 out of 5
1 out of 5
On day four, we were moved to new outside cabins. Despite the strain, stress, and loss of time involved with moving, we were deeply grateful. Never did any of us anticipate that the new cabins would be located next to the floor air conditioning unit. A loose belt on the unit, according to ship engineering staff, caused sounds and vibrations that, once again, interrupted our sleep. My family collected a fourth night of sleeplessness. We appreciated the quick repair to the unit. Yet, motor vibrations without sound, still disturbed our SLEEP DEPRIVED family for all remaining nights.
This stop was a waste of time, with nothing to see or do. We walked around the town, but most shops were closed. Locals seemed nice. There were a lot of beautiful, friendly dogs strolling around. There is no leash law.
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