Worst trip ever

Norwegian Spirit Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 1 cruise (first)
Review: 1
Helpful Votes: 0

Overall Rating:

1.0 out of 5
7 Night Eastern Caribbean (Port Canaveral Roundtrip)
Sail Date: January 02, 2016
Cabin Type: Inside
Cabin Number: 6059 and 6061
Traveled As: Family (older children)
Reviewed: 1 year ago

Misleading information about the alcoholic beverage package, very rude and unprofessional Bar Manager, pool is cold, hot tubs should be called "warm tub", communication is so lacking, they try everything to get your money for no reason, alcoholic drinks were so expensive and very poor quality. Our stop at St.Thomas was supposed to be from 8am-3pm, and it we ended up waiting for clearance and needing a shuttle to get to and from shore so it ended up to be from 11am-1pm only with no apology or compensation. I'd advise you to never get on that cruise.

The only highlight was the housing keeping gentleman who was nice and friendly as well some of the customer service desk.

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5
very basic and small, mattress is horrible

Ship Tip

Just don't book this cruise ever, not worth the money or the time

3 out of 5
1 out of 5
didn't have any time to see anything as they waited for clearance and needed a shuttle to and from the dock, we had only 2 hours off shore
5 out of 5
just the beach and snorkling
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