Worst trip ever

Norwegian Spirit Cruise Review to Caribbean - Eastern

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 7

Overall rating:

1 out of 5
Norwegian Spirit

7 Night Eastern Caribbean (Port Canaveral Roundtrip)

Sail date: January 02, 2016

Ship: Norwegian Spirit

Cabin type: Inside

Cabin number: 6059 and 6061

Traveled as: Family (older children)

Reviewed: 8 years ago

Review summary

Misleading information about the alcoholic beverage package, very rude and unprofessional Bar Manager, pool is cold, hot tubs should be called "warm tub", communication is so lacking, they try everything to get your money for no reason, alcoholic drinks were so expensive and very poor quality. Our stop at St.Thomas was supposed to be from 8am-3pm, and it we ended up waiting for clearance and needing a shuttle to get to and from shore so it ended up to be from 11am-1pm only with no apology or compensation. I'd advise you to never get on that cruise.

The only highlight was the housing keeping gentleman who was nice and friendly as well some of the customer service desk.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5
very basic and small, mattress is horrible

Ship tip

Just don't book this cruise ever, not worth the money or the time

Ports of call

Port Canaveral, Florida

3 out of 5

Nassau, Bahamas

3 out of 5

Charlotte Amalie, St. Thomas

1 out of 5
didn't have any time to see anything as they waited for clearance and needed a shuttle to and from the dock, we had only 2 hours off shore

Tortola, British Virgin Islands

5 out of 5
just the beach and snorkling
Was this review helpful? 7

8 Comments

njcruis80239007    8 years ago

Also enjoyed the ultimate beverage package as well. I like Hendricks martini's. If that is not "top shelf" I don't know what is. Crew on our last three Norwegian cruises go out of their way to make sure your vacation is great.

nailgirlessex    8 years ago

we had the ultimate beverage package and providing your drink was $11 or under it was free. we drank cocktails, premium spirits and beer. what was there not to understand!!!

henrii64    8 years ago

that's the experience we had on the Dawn. No problems getting what you wanted, whenever you wanted.

pcobb1959    8 years ago

We had beverage pkg and had no problems whatsoever. Drank anything and everything we wanted.

TeresaC1963    8 years ago

Probably someone who didn't read the fine print/details. Lol

henrii64    8 years ago

I would also like to know what was misleading about the UBP.

mrsb3    8 years ago

What info was misleading?

sumtavan    8 years ago

Leaving in 2 months. What is misleading about the beverage package? That would be nice info to have!

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