Norwegian Spirit Cruise Review to Europe - Mediterranean

Contributor Level: Purser

4-6 cruises


Helpful Votes

3 out of 5

Living a dream

Sail Date: May 07, 2015

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Balcony

I was pleasantly surprised at how nice the ship was.  Decorated very nice and the balcony stateroom was very good.  We had the beverage package and the dining package.  The specialty dining was very nice but took a little too long sometimes to get out dinner.  The Italian restaurant was not good at all.  We ate there once and agreed not to go back so changed our reservations.  The ports were excellent with my favorite Naples with a trip to Pompeii and Sorrento.  We missed our excursion in Rome to visit the Vatican so all we seen was the outside walls with three hour lines.  The biggest problem on the entire cruise was the crew being rude.  Our cabin steward was great and the casino staff were very good.  The wait staff in the specialty dinning were very good.  Bartenders were very rude, staff in buffet were very bad with attitudes.  Need help with customer service throughout the ship. 

Ship Quality
Food and Dining
Service and Staff
Onboard Activities
Destinations and Excursions
Cabin / Stateroom

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