Norwegian Spirit Cruise Review to Canada, New England, New York

Contributor Level: Deck Hand

4-6 cruises


Helpful Votes

2 out of 5

A good cruise with a few exceptions

Sail Date: October 12, 2008

Reviewed: 8 years ago

Traveled As: Couple

Room Type: Oceanview

NCL staff at NYC port were disrespectful to customers. After pre-registering on-line and obtaining confirmation no., stood in line 2 &1/2 hours and was turned away to go to desk & get tkts- more waiting. Our travel companions in front of us with exact same info were allowed to board ship We were yelled & screamed at by NCL staff! NCL staff aboard ship was friendly and eager to please. This was our 3rd cruise with NCL - will be our last!!!

Pros: Touring at the individual ports

Cons: Leaving out of NYC port was a nightmare; NCL staff yelled and screamed and herded customers as if they were cattle being herded into a stall. Stood in line 2 &1/2 hours at NYC port to embark - after pre-pregistering on-line & obtainign confirmation no.,was turned back to go to desk and obtain tkt

Recommends Norwegian Spirit? No.

Ship Quality
Food and Dining
Cabin / Stateroom
Bath room could have been larger.
Service and Staff

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