A good cruise with a few exceptions

Norwegian Spirit Cruise Review to Canada, New England, New York


Contributor Level: Deck Hand
Experience: 4-6 cruises
Review: 1
Helpful Votes: 9

Overall Rating:

2.0 out of 5
Verified Review
6 Night Canada & New England (New York Roundtrip)
Sail Date: October 12, 2008
Ship: Norwegian Spirit
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 9 years ago
NCL staff at NYC port were disrespectful to customers. After pre-registering on-line and obtaining confirmation no., stood in line 2 &1/2 hours and was turned away to go to desk & get tkts- more waiting. Our travel companions in front of us with exact same info were allowed to board ship We were yelled & screamed at by NCL staff! NCL staff aboard ship was friendly and eager to please. This was our 3rd cruise with NCL - will be our last!!!

Food and Dining

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Bath room could have been larger.
3 out of 5
Liked this port the least.

Pros: Touring at the individual ports

Cons: Leaving out of NYC port was a nightmare; NCL staff yelled and screamed and herded customers as if they were cattle being herded into a stall. Stood in line 2 &1/2 hours at NYC port to embark - after pre-pregistering on-line & obtainign confirmation no.,was turned back to go to desk and obtain tkt

Recommends Norwegian Spirit? No.

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