6 Night Canada & New England (New York Roundtrip)
Sail Date: October 12, 2008
Ship: Norwegian Spirit
Cabin Type: Oceanview
Reviewed: 9 years ago
Review SummaryWe arrived at New York Port and was directed to wait in a long line. We waited 2 1/2 hours standing on concrete. I had reccommended this NCL to the couple with us. We were exhusted by the time we moved up in the line. We had pre-registered as requested by , but were told by NCL we didn't have tickets. We were allowed to go through the security line by agents looking at our pre-registeration, but our friends were sent back to a ticket desk. Then our friends were told to go up through security with the papers they were given. As they started up to the security agent a NCL personnel yelled at them to get to the back of the 2 1/2 waiting line again. By this time our friends were pretty fed up and told the agent they were sick and tired of waiting. So after a lengthly discussion they were permitted to go to security. We were waiting for them on the other side of security. They were very upset and I felt responsible as I had planned the trip. This was much too long of a wait. My friends were treated very rudely. We are all senior citizens and my husband has a heart condition and several other serious health conditions. My friend's wife also has health problems. This was a very unhappy boarding. I'm very dissappointed in this and embarrassed for reccommending NCL. The disembarment was a long wait again as another NCL ship was in port and again we waited 2 hours to get off the ship. My husband has twisted his knee on the cruise and had to be taken out by wheelchair. I would not reccommend this NCL ship.
Food and Dining
Cabin / Stateroom
Ports Of Call
Pros: The food was great as was the entertainment
Cons: We waiting 2 1/2 hours to board the ship in New York, standing on concrete.