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3352 Norwegian Sky Reviews

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5.0

This was the first cruise... by halimon73

Sail date: /
Ship: Norwegian Sky

This was the first cruise ship my wife and I had ever been on. We had an absolutely great time. The shows were great, the games and activities on board were great and the food was great. If you're looking for a first cruise I would definitely recommend the Norwegian Sky. We're now avid cruisers due to the first experience on this ship being so nice. We've tried the three main cruise lines and so far Norwegian had been the best. We're going on the Norwegian Getaway in two weeks. Hopefully it goes well.

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5 Comments
4.0

Bahamas Weekend by dpowlett

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Sky / Destination: Caribbean - Bahamas

The cruise was good. My room was better than I expected. Service was good and the staff was helpful and friendly.

I was disappointed with the food in the Garden Cafe Buffet, there was not enough variety and the buffet closed too early.

I was very disappointed with the food in the Palace Restaurant, I expected a more high end menu and they food was not great.

I enjoyed the food in the Crossings Restaurant.

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3.0

Escape to the Bahamas by ritabayron

Sail date: / Traveled as: Couple
Ship: Norwegian Sky / Destination: Caribbean - Bahamas

Overall, easy ship to get around on. Well maintained and spacious.

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3.0

Splendid Most fun i have every had by rjohn034

Sail date: / Traveled as: Couple
Ship: Norwegian Sky / Destination: Caribbean - Eastern

It was a great trip from start to The directors did a great job having things for us to do constantly.

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4.0

Had a great time on... by penzay

Sail date: /
Ship: Norwegian Sky

Had a great time on this cruise people were amazing. Would recommend this to anyone who wants to just get away for a small vacation or romantic getaway

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1 Comment
3.0

Perfect gettaway by manomariano

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Sky / Destination: Caribbean - Bahamas

This is the perfect option for a weekend to unwind, recharge and pamper yourself. The ship is perfect and the people very friendly. I loved the fact that the spa had complimentary entry to the Saunas!! Perfect to escape from the cold weather! People are always there to help you and pamper yourself, not trying to sell you drinks all the time as in other companies.

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1.0

Mediocre cruise, even worse customer service after! by tlcward

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Sky / Destination: Caribbean - Bahamas

I have never written an online review - I work in customer service and know how silly they can sometimes be. However, I need to share my experience about NCL. A friend and I signed up last minute for a 3 night, weekend cruise to the Bahamas for a discounted price. This was my 6th cruise, but first time with Norwegian. From the beginning, all of the staff seemed uninformed and uninterested. We were looking to sign up for the drink packages (hey - it is vacation after all!) and were sent to about 6 different locations. Finally we end up at the sign up table with another set of friends. We follow the instructions, but somehow they ended up putting all 4 drink packages on one persons card. While inconvenient, we figured it'd be easier to deal with amongst ourselves and not involve the cruise line. The trip itself was uneventful and mediocre. The dinner services were reservation only - and in several restaurants. I much prefer the traditional dinner seatings with other travelers. You make friends with others, and often turn into companions for the other activities on the boat. The food was pretty bland, nightlife for two 25 year olds was hard to come by. Again, mediocre trip. Because it was last minute and discounted (celebrating my new job!) I didn't expect much, but thinking Norwegian is a nicer, higher class cruise line, I was prepared to be impressed. I was wrong. After we get off the ship, the nightmare began. I actually left my wallet in the stateroom safe (I know, 100% my fault). I realized this getting into the car right off the boat. I call the lost and found and file a report immediately. I should have turned around and gotten back on the boat - but unfortunately, I did not. I call every day after, spending about 45 minutes to an hour (of course they're only open 9-5) to check on the wallet. Each day they take a completely new report, stating they have no record of my call the day before, and have no answers as to why there isn't already a report when i've spoken to someone multiple days in a row. This continues for about 2 weeks and they finally tell me there "may be" a match, and I need to wait to be contacted by their lost and found coordinator. Each day I call, they repeatedly say they're waiting for the boat to answer the email requesting my wallet. Each day, they promise to call me back with a response. Only until I found a competent employee, Vivian, I received a follow up. For the wallet - all in all, I did get it back, but only after 3 weeks of calls and much wasted time. Now, to the other part. After about 3 days, the pending charges on my credit card filed go through - totaling around $450. I had already mailed my friend a check for the drink package they accidentally put on his card, thought that part was solved - we were wrong. They charged my friend and I for each individual drink we had, and took the drink package off of his credit card (the charges are pending a few days after you get back to land). We stood in line, followed instructions, got the "Ultimate Beverage" stickers on our cards immediately. We thought it was weird, but were going to figure out the cash amongst ourselves. Later the first day - apparently - they attempted to contact our friend (that had the 4 charges) through his cabin phone, but were unable to (obviously - it's a cruise!) When they were unable to, they took the packages away, yet no one told us when we repeatedly used our cards. This issue was part of my 45 minute, daily phone calls, and again, it took weeks to even receive a response. I demanded they charge us the $220 the drink packages should have been, and refund the $450 they actually charged. After 3 weeks of this, the only reprieve they were willing to make was a $100 on board credit - which I will never be using. Between the mediocre service on board, and the atrocious service afterwards, I will never use NCL in my travels again.

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1.0

BAD CRUISE by JATABBYGIRL

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Sky / Destination: Caribbean - Bahamas

I LOVED NCL AND THE SKY THIS WAS MY 3RD AND FINAL CRUISE ON THAT SHIP.OK LETS BEGIN WITH SHOWS AWFUL ENOUGH SAID FOOD OK EXCEPT IN THE PALACE I ORDERED A STEAK IT COME OUT VERY RAW AND THE ONE BITE I TOOK TASTED LIKE HOUSEHOLD CLEANER.COULDN'T GO TO PRIVATE ISLAND DUE TO WEATHER AND ALL EXTRA STUFF THEY ADDED WAS COSTLY FOR US CRUISERS.THE CASINO WAS BAD RAFFLE DRAWINGS ON SHIP WERE A JOKE AND COST A LOT TO BE IN THEM.ONE DAY ON CRUISE SAME PERSON WON ON THE BINGO AND 2 HRS LATER WON ON DEAL OR NO DEAL I WOULD SAY THAT'S NOT RANDOM HE WAS PICKED BEFORE THE GAMES STARTED.I DON'T MIND SPENDING SOME MONEY TO PLAY BUT AFTER SPENDING 300.00 FOR 2 DAYS WORTH OF BINGO AND DEAL OR NO DEAL AND WATCHING SAME WOMAN FIRST DAY WIN BOTH GAMES AND A GUY THE SECOND WINNING BOTH GAMES IT MADE ME VERY MAD.I USED TO THINK NCL WAS BEST CRUISE LINE BUT AFTER I GOT BACK I SENT A EMAIL EXPLAINING SOME OF MY CONCERNS AND NCL NEVER EMAILED ME BACK OR CALLED SO I WON'T BE EVER CRUISING THEIR LINE AGAIN.

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3.8

Fun Ship by candacenewbraugh

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Sky / Destination: Caribbean - Bahamas

I picked this date because it was one of the earliest cruises that I went on with Norwegian. I have been on the ship three times, including a cruise a couple of years ago. I have never had a bad cruise on the ship. This has been my favorite ship that I have ever been on. My daughter and I have had a blast every time. We have met some awesome people each time, and a couple of them we are still friends with them now. This is definitely a party ship. It is definitely for a younger crowd. If you want something sophisticated with a lot of activities this is not the ship for you. When I cruised the fare was much cheaper, so I don’t know if the price is worth it now. But when I cruised like I said it was an awesome time. I highly recommend this ship for spring break, or just to have a good time in general

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2 Comments
3.0

Great weekend by johannkw

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Sky / Destination: Caribbean - Bahamas

Even though it is an older ship everything is well maintained and taken care of.

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2.0

nothing wonderful by drostaing

Sail date: / Traveled as: Couple
Ship: Norwegian Sky / Destination: Caribbean - Bahamas

very low key food. You wait in line in all restaurants. Small swimming-pool

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3.0

A good cruise by bvalts

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Sky / Destination: Caribbean - Bahamas

We recently sailed the Norwegian Sky. This was my first cruise. Ship was nice. Food good. Staff was very friendly.

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3.0

Great Cruise by pulleykonda

Sail date: / Traveled as: Family (young children)
Ship: Norwegian Sky / Destination: Caribbean - Bahamas

Great Cruise, well organized, ship never felt crowded, very easy to disembark for daily excursions.

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3.0

Great Cruise by tookes2

Sail date: / Traveled as: Couple
Ship: Norwegian Sky / Destination: Caribbean - Bahamas

The staff was very pleasant throughout the cruise (probably the most of any that we have taken). Great experience I will cruise on Norwegian again.

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3.0

The best time at sea. by o2funny

Sail date: / Traveled as: Couple
Ship: Norwegian Sky / Destination: Caribbean - Bahamas

This past cruise has been the best voyage that I've had the pleasure of enjoying thus far. It started with the boarding process and it continued to my first stop aboard the ship at the Coffee Bar on deck 7. It was there at the Coffee Bar where I had a chance to meet one of the dance stars and Vegas showgirl Francesca Marie from London. She told me all about the Dancing with the Stars contest and the Las Vegas Show that would be occurring during the cruise and that I should not miss it! My next stop was at the Cagney's Steakhouse where Ernesto Hernandez, the assistant Matre D' took excellent care of me! Ernesto made share that my dining experience was above all approach from the moment I set foot in the restaurant until the last bite of dessert was tasted. I was able to thank Ernesto and his amazing staff during the cruise and I would love to take this time and honor him again. Thank you so much!! The all white hot party was very nicely done as well. The only thing that I was missing was the bar hop that was done at the beginning of the cruise 2011 - 2012, where participants got the chance to drink at each bar on the ship as a group. I was told that it was discontinued. However, overall... this cruise was the absolute best! Thank you Norwegian Sky and staff!

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3.0

a great cruse by justlikemyart

Sail date: / Traveled as: Couple
Ship: Norwegian Sky / Destination: Caribbean

Very good and wonderful cruise wish I could have ordered I'll longer cruise and got a discount while on board my wife and I want to go to italy but did not see a directly out from the usa it looks as if we have to go to barcelona for

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3.0

Just What I Needed by DebraB3

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Sky / Destination: Caribbean - Bahamas

For the most part the crew was courteous. I was less than impressed with the specialty restarants especially Cagneys. I ordered the steak and I was expecting a wonderful crusty flavorful steak. It was average. I did not eat in the main dining room but did partake in the buffet which was ok. Bacon was greasy. But I was able to get away from it all for a weekend and this cruise allowed me to do that. Was I disappointed, no was I wowed no.

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1.0

Norwegian Sky by LauraG2

Sail date: / Traveled as: Couple
Ship: Norwegian Sky / Destination: Caribbean - Bahamas

The only saving grace for this ship was our waiter in Crossings, his name was Ivan and he was a jewel!!

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3.0

Hungry Cruise by armydivermom

Sail date: / Traveled as: Couple
Ship: Norwegian Sky / Destination: Caribbean - Bahamas

The fact that I made everyone aware I had a gluten allergy months before the cruise, and the fact that guest services said they could not help because it was not noted on my stateroom, I guess not being able to enjoy a meal was the biggest disappointment. Cruise food is always suppose to be so wonderful, and I was served prepackaged/processed food.

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3.0

my first cruise by roxannespicer

Sail date: / Traveled as: Couple
Ship: Norwegian Sky / Destination: Caribbean - Bahamas

the staff was great and the appearance of the ship was amazing.

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