Norwegian Sky Cruise Reviews - Reviews

It was really disappointed and maybe illegal not to be able to cancel the cruise 2 days before, because noone answered the phone after being 40 minutes waiting and 200 euros of cellular because I was calling from Spain. The chat did not work and not email was found to send the proper cancelation. I do not know if I still can do anything to recover my money , but at least to use my awful experience to set an email address or improve the ways you have to cancel the cruises.

The itinerary was changed to avoid Hurricane Dorian. We had a very smooth sailing and great weather. The crew did the best with a difficult situation not of their making.

The only thing that was a huge disappointment to me & to all passengers I spoke to, was the last-minute itinerary change as we were given a flyer upon arriving at port which confirmed email details about “2 days stay in Cozumel”. Instead, we got Key West, 1 day at Cozumel & 2 sea days. Terribly disappointed with that last minute change, basically not honoring the initial change of plans due to Hurricane Dorians impending landfall, as we had originally booked a 5 day 4-port cruise, and that alternative seemed fair & equitable to us passengers. Bad call NCL. Bad call indeed! Of course no one could predict how bad the weather was going to get with Dorians arrival, so the overnight stay in Cozumel & 2 sea days seemed at the time like it was a great alternative. Key West is beautiful ~ but it rained most of the morning .... thank you NCL....🤔

I was very disappointed in my current cruise with NCL. I have cruised before and I have never had an experience like this.

This was my first cruise and it was great. I will definitely be back soon.

Great Fun! Loved Our Trip! Would do it again in a heartbeat!

Everything was good, not a cruiseship I would travel with kids but exactly the type of weekend getaway my friends and I were looking for. This is the 2nd year in a row we go on this boat for our anniversaries.

All in all, this is just an ok cruise. This was our first cruise, and we had high expectations based on everything we'd been told about cruises. This didn't meet those expectations for certain. We had a good time, but I am hopeful the next cruise vacation will be much better. I would not go to these ports again and wouldn't cruise on this boat again. For the price, it was fine, but it certainly wasn't what we expected. (And, we never got a towel animal! I thought that was standard. We were very disappointed in that.)

Although we did not get to go to Cuba, we still enjoyed the cruise overall. A nice, smaller boat that provided good service and food.

We had a great time! We are already planning our next trip to come back!

We took this trip because we needed a break after experiencing five losses within a very short timeframe. It was just what the doctor ordered: pleasant, affordable and relaxing. We love cruising with NCL. Royal Caribbean is nice and has larger ships but cannot match the great service and cleanliness Norwegian offers. If you are interested in great port destinations, consistently pleasant shore excursions and clean accommodations, NCL fits the bill.

Was my second time on the Sky. I hope it stays fun now that they will do away with all inclusive drinking. Hope they will keep the entertainment the same and keep the pool side parties & fun going !! The staff are kind & accommodating. Courteous & professional. I truly had an amazing cruise experience and would go again and again. I do wish they would refurbish the cabins.

The cruise was fine. Again, I was set on going to Cuba, so when the itinerary changed to go to Bahamas was not thrill but I knew it was not NCL fault and I like cruising, so the cruise was fine for that reason.

Dont like it I was expecting more to many promotion for nothing

Nothing more than ok which is not good as I was celebrating my birthday

Overall is was great. Could’ve used more signs and map because the layout is a little confusing. Basic medical needs should be including without extra fee. I needs antibacterial ointment and a band aide and they to wanted to charge me for it. Bandaids and one-time use packets of ointment are not supposed to be for resale. That is wrong.

We went on this cruise for Cuba, and we loved Cuba, but overall was very disappointed with the cruise.

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cruise was fun and relaxing staff was friendly and helpful

The food on the ship was spoiled and I got sick !! Terrible guests service and lack of respect