5-Day NCL Key West/Cozumel

Norwegian Sky Cruise Review to Caribbean - Bahamas

Cruises: 7+ cruises
Reviews: 14
Helpful Votes: 255

Overall rating:

4.6 out of 5
Verified Review
Norwegian Sky

5 Night Bahamas & Great Stirrup Cay (Miami Roundtrip)

Sail date: August 31, 2019

Ship: Norwegian Sky

Cabin type: Inside

Cabin number: GTY

Traveled as: Singles/Friends

Reviewed: 5 years ago

Review summary

The only thing that was a huge disappointment to me & to all passengers I spoke to, was the last-minute itinerary change as we were given a flyer upon arriving at port which confirmed email details about “2 days stay in Cozumel”. Instead, we got Key West, 1 day at Cozumel & 2 sea days. Terribly disappointed with that last minute change, basically not honoring the initial change of plans due to Hurricane Dorians impending landfall, as we had originally booked a 5 day 4-port cruise, and that alternative seemed fair & equitable to us passengers. Bad call NCL. Bad call indeed! Of course no one could predict how bad the weather was going to get with Dorians arrival, so the overnight stay in Cozumel & 2 sea days seemed at the time like it was a great alternative. Key West is beautiful ~ but it rained most of the morning .... thank you NCL....🤔

Embarkation

5 out of 5
Excellent ! 100% improvement ~ seamless, efficient & super fast ! I think it took me about 10-15 to check in & go onboard the ship. Great signage improvement & NCL staff ushering passengers throughout the whole process.

Ship experiences

Food and Dining

5 out of 5
Really good, enjoyed everything !

Onboard Activities

4 out of 5
Sitting poolside & a little shopping

Entertainment

3 out of 5
It was ok

Children's Programs

N/A

Service and Staff

5 out of 5
Absolutely amazing! NCL should be proud of their line staffers. I experienced excellent customer service beginning to end of 5-day cruise!

Ship Quality

5 out of 5
Not crazy about the NCL Sky layout ~ it’s an older ship. However, spotless clean & tidy !!

Cabin / Stateroom

5 out of 5
Huge inside cabin, very spacious & comfortable. Spotless!! Great steward to thank for that !!

Ship tip

Always wear comfortable shoes. The front desk/customer service issues need to be handled right away bc the lines get exceedingly long

Ports of call

Miami, Florida

4 out of 5
No excursion, we had early embarkation due to Hurricane Dorian’s approach.

Key West, Florida

5 out of 5
Loved Key West & can’t wait to go back!! Walked around town, no excursion. Visited the Mel Fisher Maritime Museum and had an awesome time!! Key West is beautiful & so fun!!

Freeport, Grand Bahama Island Did not visit port

Cancelled due to Hurricane Dorian

Disembarkation

5 out of 5
Speedy! Efficient & on point with NCL Latitudes program!! Huge 100% improvement over our last cruise experience in July of 2019. Well done NCL!! Even the early embarkation revised time due to Dorian’s approach was speedy & seamless ! Huge improvement !
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2 Comments

Cruisers4Lyfe     5 months ago

Thanks for sharing

skylover    5 years ago

That is the chance you take when you sail in September. At least you weren’t in the storm.

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