Circus of slow unorganized trip

Norwegian Prima Cruise Review to Europe - Northern Europe

Cruises: 7+ cruises
Reviews: 4
Helpful Votes: 82

Overall rating:

3.1 out of 5
Verified Review
Norwegian Prima

10 Night Norwegian Fjords: Oslo & Bergen (Copenhagen To Southampton)

Sail date: September 13, 2022

Ship: Norwegian Prima

Cabin type: Inside

Cabin number: 11109

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Need much work on getting the boat to port on time. They look like they have never done this before. Find another boat for now. They have lots of work to do.

Embarkation

2 out of 5
Time was 1230. About 45 minutes late because of giant lines.

Ship experiences

Food and Dining

2 out of 5
The front line staff does great. The management of the rest was very poor. Everything was late and unorganized. We would have thought this was the first trip ever for Norwegian.

Onboard Activities

4 out of 5
Lots of things for warm weather

Entertainment

2 out of 5
Some good some bad. The shows fill up before you can get anything. All of the entertainment venues seem very small for the size of the boat.

Service and Staff

4 out of 5
They do very well in spite of the poor management

Ship Quality

5 out of 5
Brand new and has some good ideas.

Cabin / Stateroom

4 out of 5
Shower is great for a ship.

Ports of call

Copenhagen, Denmark

4 out of 5
Stayed an extra day. Great place.

Oslo, Norway

4 out of 5
Good walkable town

Kristiansand, Norway

4 out of 5
Great show of Norway.

Bergen, Norway

1 out of 5
How would you know? Drove by in a hurricane. Cannot understand why we went through the above 60 knot winds. Really do not feel comfortable riding again with Norwegian after this experience.

Geiranger, Norway

4 out of 5

Alesund, Norway

4 out of 5
Neat town.

Amsterdam, Netherlands

2 out of 5
After waiting hours to get through a closed lock that no on the bridge knew was fine. The boat docks in center of town.

Zeebrugge (Bruges), Belgium

2 out of 5
Bruges is fun. Lots to see.

Le Havre (Paris), France

2 out of 5
Travel to Normandy beaches. To short of time.

Southampton (London), England

1 out of 5
Long ride to London.

Disembarkation

1 out of 5
Lines again for an hour. The line went in several directions and was a mess. Fitting with this cruise.
Was this review helpful? 35

8 Comments

Yankee47    2 years ago

Thanks for the review. Feel bad you had this experience. We'll be on her jan 2024...hopefully, certain things will be sorted out by then.

AuntPinkie    2 years ago

Sorry this cruise didn’t meet your expectations.

Gwbigdog    2 years ago

Oops sorry 😞 thanks

javawoody    2 years ago

Appreciate the review

RoynKaren    2 years ago

thanks for sharing

Dumfy75    2 years ago

45 minutes to embark isn’t actually that bad, have you seen some of the wait times on reviews for some of their other ships recently and for ships on other cruise lines! Shame that you didn’t enjoy the cruise though. I’m still looking forward to trying out Prima next May

CruzeFan    2 years ago

Thanks for the review. It’s always a good idea to give a new ship at least six months before sailing to get all the kinks worked out.

RetiredRay    2 years ago

Odd how a ship can go bad in just a few weeks?