Cruise trip didnt turn up great as expected...
Norwegian Pearl Cruise Review to Alaska - Inside Passage
7 Night Alaska Glacier Bay (Seattle Roundtrip)
Sail date: April 29, 2018
Ship: Norwegian Pearl
Cabin type: Inside
Cabin number: GTY
Traveled as: Couple
Reviewed: 6 years ago
Review summary
Most of the time spent on sea rather any port limiting to few hours of sight seeing. One of the worst nightmares is SPA SERVICE. We bought expensive SPA packages for our two teen kids and both got fungal infections after second day thermal spa on separate sessions. Went to SPA staff and they were very rude and not at all bothered to take a look at the issue. Directed us to medical services who demanded to pay us $140 for just inspection per person. This brings to attention that MEDICAL SERVICES AND SPA IS LOOT on this cruise. Cruise staff need to be responsible to whatever happens on cruise services. Fungal infections occur due to uncleanness inside SPA especially toweling. We went back and forth to SPA and Medical staff and no one bothered to take care of us. VERY BAD EXPERIENCE. What would happen if any serious medical issue happens? We end up paying huge amounts...Very disappointed. Full of unhygienic conditions.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
SPA staff has to be service oriented make sure maintain hygiene after charging $186. Medical staff is useless and only wants money even to look at the issue.