Our Second NCL Cruise and Second Alaskan Cruise

Norwegian Pearl Cruise Review to Alaska - Inside Passage

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 58

Overall rating:

5 out of 5
Norwegian Pearl

7 Night Alaska Glacier Bay (Seattle Roundtrip)

Sail date: May 28, 2017

Ship: Norwegian Pearl

Cabin type: Balcony

Cabin number: 9588

Traveled as: Couple

Reviewed: 7 years ago

Review summary

This was our second cruise to Alaska. Our first was with Royal Caribbean in 2010 (north to south). We picked NCL this time because we wanted a roundtrip cruise out of Seattle that went to Glacier Bay National Park. We also picked NCL because we had the most wonderful time sailing the western Caribbean on the NCL Dawn in January 2016.

Embarkation - The embarkation process at the Seattle Bell Street Pier 66 was the best we've experienced in our five cruises. From the time we arrived on the street at Pier 66 to the time we stepped onto the ship, it took only 30 minutes to drop off baggage, complete security screening, check in with NCL, and start walking towards the ship. Best pier organization we've seen yet!

The Pearl - The Pearl came out of drydock/updating within the past two months before our cruise date. The Pearl is a beautiful ship and we loved everything about her. The layout is different than the Dawn with the Spinnaker Lounge up forward on Deck 13. The retractable curtains are really cool to have them opened at sunset in the evening. Once we found our way around, we found entertainment centered at the Atrium (Deck 7) with a jumbo screen for viewing. The piano man had a huge following on Deck 6. The Bliss Lounge at the back of Deck 7 was rather unconventional but comfortable. Needed to get used to having bowling balls dropping on either side of the Lounge (two bowling lanes in use on both sides of the Bliss Lounge.

Dining - We ate at the Garden Cafe for several breakfasts and most lunches. We found tasty food with a variety of options daily. NO Complaints here. We ate in both main dining rooms. Food choices and favor were Excellent. No Complaints here. We enjoyed eating breakfast in the Main Dining room. Menu choices were such that anyone would be pleased with their options. Excellent with No Complaints here. We took in three of the Specialty Dining venues - Moderno, Teppanyaki and Cagney's. These were "experiences in dining." Moderno was the Brazilian style Churrascaria. Loved the salad bar offerings (could have done seconds here and been really happy). Eleven options of meat/fish for the main entree was more than we needed. Teppanyaki was the Japanese steak house venue. Four grills contained in one small area made for a noisy meal, but a great time and yummy food. Our chef William, from south Philly (the Phillippeans), was by far the star of the chefs. He was very entertaining, a cheerful singer while he cooked our meal, and a great cook too. The food was excellent. Take the orange/yellow sakee mixed drink if you drink - very smooth. We don't suggest the green cashew cake for desert. Take the other desert option with the fresh fruit. Cagney's was what we expected for a up scale steakhouse. Great service, great food, great desert. We had these three dinners as one of our NCL package choices and would suggest others take advantage of it. All three were no cost to us. However, we did leave Tips at each venue for the exceptional service they provied. We plan on dining at these three venues on our next NCL cruise.

Entertainment - NCL does an exceptional job providing no-stop entertainment. We moved through the ship to find the group or solo performer we enjoyed listening to all week long. The pianoman Jim Badger was a hoot with a big following (hard to find a seat). A guitarist billed as Lace was really good if you like easy listening music. The evening shows in the Stardust theater were worth seeing each night. The Pearl singers and dancers were enjoyable the few times they were on stage. However, they will knock your socks off when they do their Legends in Concert peformance. We had two comedians on board our week. They were Dan Bennett (a comedian/juggler) and Tim Kaminski (comedian). Both of these guys got us laughing so hard we had tears flowing. The final show Saturday afternoon topped off an enjoyable week. Well done NCL Pearl on the entertainment.

Service - We never encountered a bad attitude from an NCL employee. From the pier walking on to the pier walking off a week later, we had nothing but exceptional service. This may be the NCL model as this was a repeat from our experience on the NCL Dawn. We did have the UDP and found the servers were most pleased when we tipped them each time they brought our drinks. A couple of bucks brought smiles and return visits for moire drinks without waiting in long lines ourselves. Dining service was wonderful too at all locations. We should note that the Washy-Washy guys were on the job as you enter the Garden Cafe. Everyone gets their hands sprayed with sanitizer by a Washy-Washy guys when you enter the buffet. Other NCL employees provided the same santizing experience at the other buffet entry points.

Ports and Excursions - As this was our second Alaskan cruise, we did not partake in any excurions (did that the first time). However, we throughly enjoyed walking the ports ourselves and found plenty to look at in each.

Cruising Glacier Bay - This was a highlight for us and the reason for picking this sailing. Most magnificent scenery this day of the cruise. We want to thank the U.S. Park Service Rangers that boarded the Pearl and provided a running comentary about the park and glaciers during the time we were there. Exceptional information shared which made the moment special.

Negatives - Only one which can be found on all cruise ships. The smoke coming from the Casino on Deck Six was nasty/gross smelling (yes we're none smokers). We avoided that part of the Pearl except for when we went to find a seat at the Stardust theater each night. The smoke smell carried into the lower portion of the theater seating area. 

Next Cruise - We had fantastic cruise. We'd do it again. In fact, we booked another NCL cruise before we left the Pearl.

Ship experiences

Food and Dining

5 out of 5
Was not disappointed any where we ate.

Onboard Activities

5 out of 5
Good variety for all ages. Just check the daily schedule for times.

Entertainment

5 out of 5
We enjoyed all of the entertainment provided.

Children's Programs

3 out of 5
Not used. No children traveling with us. However, the children who were in that area of the ship were all smiles so something must be gfood about it.

Service and Staff

5 out of 5
Wonderful service across the entire ship.

Ship Quality

5 out of 5
The NCL Pearl is a beautiful ship. The drydock/refurb that occured this spring made it look brand new.

Cabin / Stateroom

5 out of 5
We picked a mid-ship Balcony this trip after encountering rough seas on our first cruise to Alaska. Location DOES make a difference. This cabin was exactly the same size as we had on the NCL Dawn a year and a half ago. It worked perfect for us. We were pleased with the decor of blue tones on the walls, pictures and bedding. The new flat screen TV was a welcome addition as were the charging ports for cell phones/ipads at the TV cabinet and underside of each wall mounted bed light. Our cabin steward (Lynston from Belize) was outstanding. He took great care of us all week and we had nothing but high praise for him.

Ship tip

The food is great in the Garden Cafe (buffet) on deck 12. There is a buffet line at the rear of the ship (outside) at the end of the Garden Cafe if you want to dine outside or save some steps going to the front of the buffet. We found it very handy to speed up going through the line.

Ports of call

Seattle, Washington

3 out of 5
If you do pre or post cruise sight seeing in Seattle, buy the City Pass. Get attractions (5) at nearly half the cost. Take in the Underground too if you like history.

Juneau, Alaska

3 out of 5
Take the Tram up the mountain. Very enjoyable.

Skagway, Alaska

3 out of 5
Love this port. Easy to get around this town that is only seven blocks long.

Ketchikan, Alaska

3 out of 5
Our favorite port. Have a rain coat ready for walking here.

Victoria, British Columbia

3 out of 5
Use your credit card for purchases as the exchange rate will be calculated automatically. Beautiful city. The shuttle bus that cost $11.00 US per person Round Trip is available at the pier. Good value. They have one drop off and pick up point in downtown Victoria on the corner of Government & Fort streets. Easy walk from there to food, sights or shopping.
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16 Comments

mommawizakr    7 years ago

if your trip ever offers the 2nd city comedy group, go to all their shows!!!!!

mommawizakr    7 years ago

the Pearl and the Gem have the spinnaker lounge, not the Dawn. we were disappointed to learn that. also the dawn has only 1 pool. that was a downside during spring break.

BomberChief    7 years ago

The Seattle Underground tour was very interesting. But it was damp and had that stale wet odor in parts of the buildings we visited. May not be a good attraction choice for anyone with allergy issues to mold.

BomberChief    7 years ago

Here's a recent thought about food on the Pearl. This past Sunday we were talking with a couple from our church who will be cruising on the Pearl next week Sunday and we focused on food. The thought hit me that maybe people (Americans like us) are critical of the food because it's not all American cuisine. The week of our cruise the crew represented 60 nations around the world. The guests represented many countries around the world too. The food offered aboard the Pearl represented a cross section of nations. It changed daily. Did we eat all of it? No. We made our choices from the buffet and main dining room menus. We had plenty of choices and enjoyed all of it. Maybe this will help others enjoy the food more than they would have if they didn't consider the palate of people from other nations that are on board. Only took me five cruises to figure this out.

kitten1943    7 years ago

Jealous. Would love to go again.

MrChocoholic    7 years ago

You pretty well covered everything.  Although I've only been aboard the Pearl around the Bahamas, Caribbean and Panama Canal, I've grown accustomed to her. Curious about her latest drydock, what's new and different. Check out my experiences with on my most recent solo cruise aboard her and see how they compare with yours--especially the food. 

www.youtube.com/watch?v=i6D7uj1nR3c&t=254s "Peal Halloween Cruise"

www.youtube.com/watch?v=qO9NrFlItA0&t=483s "Al About Food"

kitten1943    7 years ago

Get the drink pkg for a free perk. We took the drink n special dining as our two peeks. There were three of us in the cabin n we took the two free drink pkg. Not forced to buy a third. This is a great perk for Norwegian. You select two of several. Nothing like this on carnival. Our son pointed out though we pay higher tickets for Norwegian. Worth it though as agree with EVERYTHING BomberChief said. Going to do it again. Dan the Man was cruise director... first time another young man. Made the trip so fun. Stay away from the jewlery store ! Dangerous.

kitten1943    7 years ago

Married ... play the Almost Newly Wed Game. Had a blast. We were the longest married couple n got to play both times we told the cruise. NORWEGIAN PEARL where everything BomberChief said is true. We took the drink package and the dining for our two comps. ❤️❤️👍👍. Ready to go on it again.

Johnstradamus    7 years ago

Outstanding review. My family will be sailing late 2017 and your review solidifies our decision to book the Pearl. We sailed on the Star last year (sister of the Dawn) and like you we absolutely loved it. Thanks for the comprehensive review.

kitten1943    7 years ago

Our FAVORITE CRUISE SHIP AND ALASKA CRUISE ROCKS. ❤️👍👋

BomberChief    7 years ago

Arrival time in Victoria, BC. We were able to get off the ship right at 6:00 PM as advertised by NCL. We didn't plan any excursions in Victoria. We heard other cruisers say the trip to the garden was too rushed for the price and too crowded. We thought we'd wing it from doing our research on the Internet. Welllll, the dock is a 25 to 30 minute walk from downtown (so we were told). The wind was high and the chill was lower than expected so we thought we'd check things out. The tours picked everyone up right outside the dock fence. There were also an unlimited supply of taxi cabs for hire to get downtown. Then we found the shuttle that was at our cost. Note- in Juneau there was a bus shuttle that was free to get everyone for the dock to town but not in Victoria. It worked out for us. Spent a couple of hours in Victoria and then got back on board the Pearl.

twangster    7 years ago

wow. yeah i never upgrade OS when traveling. i've had a similar experience once. lesson learned.

BomberChief    7 years ago

Internet, that's worth a few words. We did not get the Internet package as we heard connectivity is not worth the money and we took the Specialty Dining and UDP as our choices. But here's what happened to us. While in port in Seattle on embarkation day, I got a notice on my cell phone that an IOS update was available. I selected to do the update. Note- we were at the pier not moving. My AT&T signal was four bars. Wellllllll, some how the update got messed up between the ships antenna and AT&T towers in Seattle and my cell phone locked up with the screen that said I needed to contact the iTunes Store and connect my cell phone to a computer. Two days later we got off the ship in Juneau and had a plan to fix my cell phone. Found out the AT&T store was a $30.00 cab ride away (one way). Forget doing that in Juneau. The next day we got off the ship in Skagway and found the local library that had four (4) computers to use. We signed in on one only to find out the librarian was a real librarian and lost her mind when anyone talked. That ended that idea for getting cell phone help on land in Skagway. When we got back on the Pearl, ship still in port, we went to the computer center which is on deck 6, port side, among the art gallery. Found the message of the screen that said it cost $.95 per minute and we would need to buy a package of minutes. Didn't do that. Also notificed the CPU is in a locked cabinet so we couldn't connect the phone. You will get cell phone service at all three U.S. ports (AT&T , Verizon, T-Mobile) as long you check your service indicator on your cell phone. Also noteworthy, we had cell phone service in Puget Sound for almost 6 hours after we left the dock. Lost it about 10:00 pm when the ship entered the Pacfic ocean and headed north. Cell phone service is a different story in Victoria, BC. None of the U.S. Carriers had signal there. We did get notifications on our cell phones that said we could ROAM on the Canadian carrier at costly prices. Hope this helps you.

BomberChief    7 years ago

Internet, that's worth a few words. We did not get the Internet package as we heard connectivity is not worth the money and we took the Specialty Dining and UDP as our choices. But here's what happened to us. While in port in Seattle on embarkation day, I got a notice on my cell phone that an IOS update was available. I selected to do the update. Note- we were at the pier not moving. My AT&T signal was four bars. Wellllllll, some how the update got messed up between the ships antenna and AT&T towers in Seattle and my cell phone locked up with the screen that said I needed to contact the iTunes Store and connect my cell phone to a computer. Two days later we got off the ship in Juneau and had a plan to fix my cell phone. Found out the AT&T store was a $30.00 cab ride away (one way). Forget doing that in Juneau. The next day we got off the ship in Skagway and found the local library that had four (4) computers to use. We signed in on one only to find out the librarian was a real librarian and lost her mind when anyone talked. That ended that idea for getting cell phone help on land in Skagway. When we got back on the Pearl, ship still in port, we went to the computer center which is on deck 6, port side, among the art gallery. Found the message of the screen that said it cost $.95 per minute and we would need to buy a package of minutes. Didn't do that. Also notificed the CPU is in a locked cabinet so we couldn't connect the phone. You will get cell phone service at all three U.S. ports (AT&T , Verizon, T-Mobile) as long you check your service indicator on your cell phone. Also noteworthy, we had cell phone service in Puget Sound for almost 6 hours after we left the dock. Lost it about 10:00 pm when the ship entered the Pacfic ocean and headed north. Cell phone service is a different story in Victoria, BC. None of the U.S. Carriers had signal there. We did get notifications on our cell phones that said we could ROAM on the Canadian carrier at costly prices. Hope this helps you.

twangster    7 years ago

Very thorough review. Did you have an opportunity to try the internet on the ship?

odyssey    7 years ago

Great read, thanks 😎

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