Not a really good experience aboard the Joy

Item: Norwegian Joy
Rating: 2.9
Author: dforge715

Norwegian Joy Cruise Review to Canada, New England, New York

dforge715

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 7

Overall rating:

2.9 out of 5

Verified Review

7 Night Canada & New England (Quebec City To New York)

Sail date: September 10, 2024

Ship: Norwegian Joy

Cabin type: Suite

Cabin number: 11212

Traveled as: Couple

Reviewed: 2 months ago

Review summary

Food and services were disappointing. Cabins in our part of ship sometimes we're not cleaned until 5 pm. Cleaning crews really worked hard, seemed understaffed. We felt the 20% mandatory tips on food/beverage was not worth it. The daily $20/person service charges were not worth it.

Embarkation

3 out of 5

Did not wait too long, hectic because of a lot of people besides us trying to board.

Ship experiences

Food and Dining

2 out of 5

Sent food choices back several times, poorly prepared, tough meats. Got food director involved, he served us one evening and saw first hand what we experienced.

Onboard Activities

3 out of 5

Weather problematic, top deck was oftencluttered with deck chairs when we tried to walk laps. Crowded.

Entertainment

3 out of 5

Music was ok

Children's Programs

No kids

Service and Staff

2 out of 5

Many of the waiters seemed inexperienced, some language problems.

Ship Quality