ncl not our favorite anymore

Item: Norwegian Joy
Rating: 4.2
Author: creller2015

Norwegian Joy Cruise Review

creller2015

Contributor Level: Purser

95 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 17

Overall rating:

4.2 out of 5

5 Night Bermuda (New York Roundtrip)

Sail date: August 28, 2024

Ship: Norwegian Joy

Cabin type: Balcony

Cabin number: 9956

Traveled as: Couple

Reviewed: 15 days ago

Review summary

Like I said we have always been ones to recommend ncl to our friends and family. We'll after this cruise we won't be recommending them anymore. I guess what we have heard since covid norwegian has a definitely gone down a level In service. Have done 2 carnivals and a msc in the last 2 years and they were both better. Going rcl in January and princess in May hoping they are very good.

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Buffet the same thing everyday, we have cruised ncl 3 other times and never experienced the same thing all 5 days. Food in the main dining room was good but the service is really lacking! As I said we used to be ncl only cruisers. Only had one night of superior service in the mdr. 4 other nights waiters were non existent after getting our food.

Onboard Activities

4 out of 5

Activities were good was our shortest ncl cruise to date so didn't feel like we had enough time enjoy the ship. Hot tubs were full.of kids even with the no children allowed sign

Entertainment

5 out of 5

Service and Staff

3 out of 5

Our room steward was never seen saw him maybe twice the whole 5 days. Not the attention we have come to expect on 14+ cruises

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5