Left a lot to be desired

Norwegian Joy Cruise Review

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 2

Overall rating:

2.2 out of 5
Norwegian Joy

5 Night Bermuda (New York Roundtrip)

Sail date: August 28, 2024

Ship: Norwegian Joy

Cabin type: Balcony

Cabin number: 9952

Traveled as: Couple

Reviewed: 1 month ago

Review summary

Never again will I cruise on Norwegian Cruise Lines

Embarkation

2 out of 5

Ship experiences

Food and Dining

1 out of 5
Poor hours of open food service. Food was only average. Major disappointment. Could have the same quality food in my home town.

Onboard Activities

3 out of 5

Service and Staff

2 out of 5

Ship Quality

1 out of 5
We had to ask to have our floor in our room vacuumed on the second day because there was obvious hair from previous guest on the floor. The third day at 3 pm our room was still not gone through and made up. From then on we didn’t even ask for it to be done. The ship was very dated and not as spectacular as we were hoping.

Cabin / Stateroom

1 out of 5
We had to ask to have our floor in our room vacuumed on the second day because there was obvious hair from previous guest on the floor. The third day at 3 pm our room was still not gone through and made up. From then on we didn’t even ask for it to be done. The ship was very dated and not as spectacular as we were hoping.

Ship tip

Don’t go. I have cruised on Royal Caribbean before and will never go back on Norwegian.

Ports of call

Royal Naval Dockyard, West End, Bermuda

4 out of 5

New York, New York

4 out of 5

Disembarkation

2 out of 5
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