Love the Caribbean!

Item: Norwegian Joy
Rating: 3.7
Author: kleins49

Norwegian Joy Cruise Review to Caribbean - Southern

kleins49

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 18

Overall rating:

3.7 out of 5

12 Night Southern Caribbean (Miami Roundtrip)

Sail date: April 15, 2023

Ship: Norwegian Joy

Cabin type: Balcony

Cabin number: 14318

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Enjoyed all the ports, loved the ship and staff. A few complaints but overall a wonderful cruise.

Embarkation

4 out of 5

Easy, priority due to latitudes.

Ship experiences

Food and Dining

5 out of 5

Main and specialty were superb. Ate ate buffet only once, food was cool not hot, a health concern!

Onboard Activities

2 out of 5

Pool area way to crowded.

Entertainment

2 out of 5

Elements was great!! Footloose mediocre. Entertainment in Atrium mediocre also. Cavern setup detracts from the entertainment.

Children's Programs

No kids with us.

Service and Staff

4 out of 5

Service was great everywhere, the staff always had a smile and friendly greeting. Only complaint is the once a day room cleaning, once a day is fine with us….BUT our steward explained he started at one end and worked his way thru his rooms, then the next day he went in reverse. Sounds fair….except you never know when (approximately) your room would be cleaned. Sometimes in the morning by 10, sometimes not til 4 or 5. After an excursion and wanting to relax, shower, and get ready for dinner…it just was annoying to try to leave again so the room could be cleaned. Once a day, ok, but figure out a better system.

Ship Quality

4 out of 5

Beautiful ship, always clean. Why they have guest service near the Atrium is a puzzle tho…..when there is music it’s difficult to talk to customer service!

Cabin / Stateroom

3 out of 5

Aft balcony. Balcony size was nice and the aft views are wonderful. We did feel vibration and hear the music from the pool deck late at night, not really annoying but there. We did have soot on the balcony a couple of days.