Horrid trip from beginning to end

Norwegian Joy Cruise Review to Canada, New England, New York

Cruises: 2-3 cruises
Reviews: 2
Helpful Votes: 28

Overall rating:

3.7 out of 5
Norwegian Joy

10 Night Canada & New England (New York Roundtrip)

Sail date: October 12, 2022

Ship: Norwegian Joy

Cabin type: Suite

Cabin number: 14136

Traveled as: Couple

Reviewed: 1 year ago

Review summary

My main problem was with the upgrade program, which norwegian messed up majorly. Instead charging my credit 2,400 for the upgrade, they tried to charge my credit card for 28,000.00 which cause my credit card company to reject the payment and ncl cancelled my whole reservation including my whole cruise extras. the happened 3 days before I left for the ship in NYC.

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

5 out of 5

Service and Staff

4 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
very nice

Ship tip

Don't expect you concierge to help in any way.

Ports of call

New York, New York

5 out of 5

Portland, Maine

5 out of 5

Saint John, New Brunswick

3 out of 5

Halifax, Nova Scotia

3 out of 5

Sydney, Nova Scotia

3 out of 5

Charlottetown, Prince Edward Island

1 out of 5

Disembarkation

5 out of 5
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