Worst cruise ever I’m a multiple cruiser a real night mare

Norwegian Joy Cruise Review to Bermuda

Cruises: 7+ cruises
Review: 1
Helpful Votes: 28

Overall rating:

2.5 out of 5
Verified Review
Norwegian Joy

7 Night Bermuda & Atlantic Coast (New York Roundtrip)

Sail date: August 07, 2022

Ship: Norwegian Joy

Cabin type: Suite

Cabin number: 9816

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Worst cruise of my life poor investment on my part I have been ripped off the help was not trained and not friendly no respect for the handicapped I will report them to official in my state and consumer protection again I was ripped off

Embarkation

1 out of 5
Extra poor they violated handicap laws

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

4 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

2 out of 5
Real small not as large as other Mini suites I’ve always stayed in

Ship tip

Don’t look for another ship they lie about everything

Ports of call

New York, New York

3 out of 5

Norfolk, Virginia

2 out of 5

Royal Naval Dockyard, West End, Bermuda

3 out of 5

Disembarkation

2 out of 5
Was this review helpful? 28

15 Comments

Cruisers4Lyfe     1 month ago

Thanks for sharing

LurniaMarie    2 years ago

My next cruise is on this ship and I'm disabled so can I ask why were they're service not good?

John1358    2 years ago

Not sure what 'laws' were violated...but we've been on 7 Norwegian cruises and I have seen nothing but the utmost COURTESY & RESPECT from the staff and crew for people with handicaps. I'm sorry if you felt otherwise.

niteshift    2 years ago

Sorry you had a bad experience. We’ve sailed on NCL many times….. never had a issue. Hope you find resolution some how.

GSpringer    2 years ago

Thanks for sharing

cruiseman2    2 years ago

Strange you had a bad cruise we have had great cruises on NCL about 7 of them

CruiselineAdmin    2 years ago

@ imtired1959 Verified means that through partnerships with cruise agencies, Cruiseline.com has verified that the person reviewing the cruise has actually sailed on it.

imtired1959    2 years ago

How does one become a "verified reviewer"?

AuntPinkie    2 years ago

Sorry this cruise didn’t meet your expectations.

CruisedudeNY65    2 years ago

Maybe list other cruises..How were you ripped off?

jpmato16    2 years ago

What are the “handicap laws” that were violated? Passengers with physical disabilities go on NCL all the time.

CruzeFan    2 years ago

Based on the date you listed, you are only three days into a seven day cruise. How did you already experience the ports and debarkation if the cruise doesn’t end another four days?

Dadm    2 years ago

Lucky for you that this was a very short cruise. Report them if you have proof of their neglect.

Gwbigdog    2 years ago

Oops 😬

badlcho    2 years ago

What happened? I know you said they violated handicap laws but what exactly did they do to violate those laws?

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