A terrible journey and a waste of time and money.

Item: Norwegian Joy
Rating: 1.4
Author: skipcline

Norwegian Joy Cruise Review to Bermuda

skipcline

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 14

Overall rating:

1.4 out of 5

Verified Review

7 Night Bermuda & Atlantic Coast (New York Roundtrip)

Sail date: June 05, 2022

Ship: Norwegian Joy

Cabin type: Suite

Cabin number: 13810

Traveled as: Singles/Friends

Reviewed: 2 years ago

Review summary

I want my money back it was awful. Excursions and entertainment canceled and guest services useless. Kept telling me to call corporate and fill out a form. Poor customer service and I want a refund please.

Embarkation

1 out of 5

Choas with rude NCL employees. 3 plus hours in a non descript line that took forever. Never again.

Ship experiences

Food and Dining

2 out of 5

Decent but not great.

Onboard Activities

1 out of 5

One bean bag toss and charades are not my idea of entertainment.

Entertainment

1 out of 5

Couldn’t log on to app to sign up and calling guest services was futile.

Service and Staff

2 out of 5

Ok but not fantastic.

Ship Quality

1 out of 5

Could have more to do for a 7 night cruise. Not my favorite ship.

Cabin / Stateroom

1 out of 5

Bed was terrible and gave me a back ache. Just a cot with a bedskirt. Terrible rest and sleep effected my whole Vacation.

Ship tip

Find another cruise.

Thumbs up

Ports of call

New York, New York

1 out of 5

Norfolk, Virginia

2 out of 5

Royal Naval Dockyard, West End, Bermuda

1 out of 5

Disembarkation

1 out of 5

Unorganized and lacking in direction.

11 Comments

debbiejoe 2 years ago

Geez...what a whiner. I don't think cruising is for you.

Thumbs Up 3

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samanthafierro 2 years ago

Did they not have pools, hot tubs, nightly shows in the theater? Singers and performers all day at various venues? Trivia, movies, demonstrations? Were there no restaurants, beaches or places to explore and shop while in Bermuda and Norfolk? I'm sorry but I find it extremely hard to believe that every single thing you could possibly do was closed, even in port.

Thumbs Up 4

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CruiselineAdmin 2 years ago

@skipcline if you would like to share your comments with Norwegian. here is the contact info: Phone: 866-234-7350 Website: ncl.com https://www.ncl.com/about/contact-us

Thumbs Up 0

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AuntPinkie 2 years ago

Sorry this cruise didn’t meet your expectations.

Thumbs Up 1

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pilotvova 2 years ago

We are gonna check it out in 4 days. I am sooooo drooling to sail on the Joy on Sun and have fun in Bermuda. Hoping not to get a full refund but bag full of Joy. Stand by for updates.

Thumbs Up 3

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GabeNSteph 2 years ago

Sounds like you wanna get something for free

Thumbs Up 2

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Gwbigdog 2 years ago

Oops 😬

Thumbs Up 2

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1CruiseGram 2 years ago

Can’t imagine what you didn’t like about Bermuda. But you do know that the cruise line doesn’t read these reviews, right?

Thumbs Up 2

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Dumfy75 2 years ago

You hated the ports as well as everything on the ship? Was everything really that bad?

Thumbs Up 2

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dixietino 2 years ago

Our experience on the Joy was completely different!

Thumbs Up 3

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ladyvolsbfan 2 years ago

Sounds like cruising is not for you.

Thumbs Up 5

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