A terrible journey and a waste of time and money.

Item: Norwegian Joy
Rating: 1.4
Author: skipcline

Norwegian Joy Cruise Review to Bermuda

skipcline

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 13

Overall rating:

1.4 out of 5

Verified Review

7 Night Bermuda & Atlantic Coast (New York Roundtrip)

Sail date: June 05, 2022

Ship: Norwegian Joy

Cabin type: Suite

Cabin number: 13810

Traveled as: Singles/Friends

Reviewed: 2 years ago

Review summary

I want my money back it was awful. Excursions and entertainment canceled and guest services useless. Kept telling me to call corporate and fill out a form. Poor customer service and I want a refund please.

Embarkation

1 out of 5

Choas with rude NCL employees. 3 plus hours in a non descript line that took forever. Never again.

Ship experiences

Food and Dining

2 out of 5

Decent but not great.

Onboard Activities

1 out of 5

One bean bag toss and charades are not my idea of entertainment.

Entertainment

1 out of 5

Couldn’t log on to app to sign up and calling guest services was futile.

Service and Staff

2 out of 5

Ok but not fantastic.

Ship Quality

1 out of 5

Could have more to do for a 7 night cruise. Not my favorite ship.

Cabin / Stateroom

1 out of 5

Bed was terrible and gave me a back ache. Just a cot with a bedskirt. Terrible rest and sleep effected my whole Vacation.

Ship tip

Find another cruise.

Thumbs up

Ports of call

New York, New York

1 out of 5

Norfolk, Virginia

2 out of 5

Royal Naval Dockyard, West End, Bermuda

1 out of 5

Disembarkation

1 out of 5

Unorganized and lacking in direction.

11 Comments

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