Fantastic Mexican Riviera Cruise

Norwegian Joy Cruise Review to Mexico

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 33

Overall rating:

4.6 out of 5
Verified Review
Norwegian Joy

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: January 05, 2020

Ship: Norwegian Joy

Cabin type: Oceanview

Cabin number: 8768

Traveled as: Couple

Reviewed: 1 year ago

Review summary

A fantastic voyage overall. Just a few minor complaints, but nothing that would affect the quality of my cruise.


4 out of 5
Overall, the embarkation process was smooth. I had purchased Priority Access in anticipation for long, hectic lines; but as it turns out, I should not have spent the extra dollars on Priority Access. Did nothing. I understand that it said Priority Access when applicable, but paying $179 for $50 onboard credit and capreses is NOT worth it. Boarding was a bit confusing as well. Once we were on the ship a crew member barked at us to go to Deck 16. We asked for clarification, but she seemed a bit flustered/busy so her co-worker was able to give my husband and I a sufficient explanation.

Ship experiences

Food and Dining

3 out of 5
My husband and I tried the main dining rooms, the teppanyaki, and the local bar. The food was decent enough. Variety of selections was minimal, and I was surprised that there was no Mexican cuisine options. We did not try the other a la carte specialty dining because we decided it was not worth the extra costs if the food was only slightly "better" than the main dining rooms. There were a few items I found delectable, but very few. Nothing to rave about, but nothing to complain about either. Also, I did find it odd that most restaurants, including the buffet, CLOSED at certain times of the day. Only 1 restaurant on the entire ship (and it's a large ship) was open 24/7 to accommodate passengers.

Onboard Activities

5 out of 5
There is plenty to do on the ship! You can run around the track, swim in the pool, play laser tag or mini golf, even drive on a race track! (We did not pay the EXTRA cost for that)


5 out of 5
The entertainment crew is extremely talented! Bravo!

Service and Staff

5 out of 5
I have nothing but WONDERFUL things to say about the crew. Thank you so much for making our cruise a fantastic experience!

Ship Quality

5 out of 5
I loved the amenities of the ship. Very clean and comfortable. The level of "poshiness" that my husband and I are accustomed to.

Cabin / Stateroom

5 out of 5
We ended up bidding on an upgrade and received a Balcony room. It was perfect for the two of us, but next time I will be choosing the location of my stateroom (now that I know what to expect).

Ship tip

Bring your own hot sauce! If you prefer something other than Tabasco, bring your own!

Ports of call

San Pedro (Los Angeles), California

4 out of 5
No excursion. Live near this port which made for easy embarkation and debarkation.

Cabo San Lucas, Mexico

5 out of 5

Mazatlan, Mexico

5 out of 5
My favorite port!

Puerto Vallarta, Mexico

5 out of 5


5 out of 5
Very simple.
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